Senior Health Representative

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Pfizer Full time

POSITION TITLE:

Snr. Health Representative (Qatar & Oman)

DEPARTMENT:

Sales

LOCATION:

Qatar

REPORTS TO

POSITION TITLE:

Category Manager I&I

:

_D_
- escribes in one or two sentences the primary purpose of the job)_


The Health Representative - Hybrid position is responsible for maximizing the sales of products through the different sales & promotion activities within a certain geographic territory leveraging digital channels as well as F2F, to achieve set target objectives.

His/Her promotional orientation (i.e., Rx sales targets) will be to create a better customer experience.


Tasks are performed under the general direction of the Sales/Category Manager; however, the incumbent is fully responsible for the business and financial results of his or her geographical territory.


POSITION RESPONSIBILITIES:

_(the main results the job holder is accountable for delivering)_

  • Engage on promotional sciencebased brand messages where product could support HCP in meeting patient need
  • Engagement is also focused on broader range of content (e.g disease state)
  • Acts as key POC for seamless (compliant) reactive only connection to Pfizer SMEs and resources
  • Responsible for onboarding customers to new operating model and to new platforms (e.g., Digital Engagement Portal)
  • Knowledgeable of customer preferences for content and channels to orchestrate an ideal customer experience through relevant content selection
  • Visits physicians to help them manage their patient's disease using Pfizer products.
  • Distributes knowledge using guidelines through product samples, marketing literature, clinical trials related to his products to help physicians and other healthcare professionals take the best decisions.
  • Followsup with HCP (KOL, physicians, pharmacists, or any other party having impact on the business), to gather feedback and questions regarding experience with Pfizer products.
  • Provides approved information to HCP on Pfizer products, e.g. proper medical usage, dosage amounts and side effects.
  • Enlists Pfizer products in the formulary of institutions
  • Provides feedback to sales management on customer requests, responses to promotions and product access. Also update on changes in the health care system or hospital structure.
  • Involved in the pre preparation of the marketing campaign through giving a feedback to the marketing team on what's the real market, customers' needs.
  • Followsup on stock, consumption and ordering process specially in government sector and institutions
  • Involved in Pfizer community awareness programs.
  • Attends seminars and participate in setting up sales demonstration and exhibition.
  • Organizes AV activities in his/her area.
  • Initiates & Participates in the nomination & selection of the local speakers in his/her territory
  • Reports visits and other activities using ECMS.
  • Attends regular sales meetings with SM/CM, general meetings, and cycle meetings.
  • Prepares short term POA restricted to his/her area and products.
  • Presents reports according to SM/CM recommendations and market needs.
  • Updates his/her customer list according to the targeting process by understanding customer's segmentations and customer insights
  • Understands customer disease management needs
  • Maintains and create new advocates by aligning to customer's priorities/needs.
  • Executes the activities ( international, regional and local conferences, workshops) done by the marketing, medical department to engage his or her customers
  • Prepares Monthly report for sales, activities, market feedback, threats ,opportunities
  • Participate in setting the engagement POA and play important role in its execution where applicable.
  • Plays an important role in engaging customers via real bold partnership programs.
  • Explores more business opportunities and expands the scope of his/her territory reach
Additional Responsibilities:

  • Assist Health Representatives (HRs) to prepare presentations in AV activities. Attend with HRs their AV activities
  • Attend special meetings to discuss strategies, problem solving, growth
  • Attend external professional trainings where available to support HRs.
  • Act as onboarding buddy or coach/counsel HRs (detailing brochures, problem solving, etc) to enhance sales delivery in assigned territory or related tasks.
  • Assigned duties
:

short term general POA for all the team, gathering feedback from all the team about any emerging issues.

ORGANIZATIONAL RELATIONSHIPS

  • Reports to the Category Manager I&I_Gulf Markets
  • Connection to SMEs reactive
  • Works in close collaboration with similar job position holders across the Gulf
  • Interacts well with
:

  • Supportive departments
:

BT, Medical, Marketing, Finance, HR

  • Customers Administration Departments
:

Stores, Purchasing and Finance

  • Opinion Leaders and Field Experts
  • Service Providers and Competitors
FINANCIAL ACCOUNTABILITY/RESOURCES MANAGED

  • Supervision
:

_Indicate the typical number of Colleagues managed. Include direct & indirect report

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