Events Executive

2 weeks ago


AlJumayliyah, Qatar Hilton Full time
Specifically, you would be responsibleforperforming the following tasks to the highest standards:

  • Maximise all Meeting & Events Sales revenueopportunitiesthrough up selling of function items
  • Closely monitoraccounts revenue and business production for Weddingaccounts
  • Report to the GC&E Director onpotential marketsneeding coverage
  • Meet and welcome sometop key accounts,group organizers and VIP guests upon check-in
  • Takeresponsibility to conduct hotel inspection for allwalk-ins,wedding groups
  • Be visible to organizers andclientsduring their event / group dates and monitor guestsatisfaction
  • Regularly review Master A/C postings toensure postingsare correctly done
  • Carry out negotiationfor rates withwedding clients and organizers
  • Reviewbills withorganizers regularly to eliminate adjustments needed onfinalinvoice
  • Ensure the highest standards of EventManagementare in place including building relationships withnew/existingcustomers in order to secure rollover business
  • Ensure aculture of high quality standards forrelationship building,customer service, selling techniques, andbilling and processingcontracts
  • Build strongrelationships with customers,Guests and Team Members in order togain full understanding oftheir needs and work to serve themeffectively
  • Accurateadministration and control of allMeetings and Events relatedreservations and blocks
  • Ensure that all Function Sheetsare handed over the Food andBeverage Operations Team every weekfor the following 7- 10 daysoutline and that all the informationis accurate, confirmed andbilling details documented and in linewith the credit policy
  • To meet & greet nominatedconference contact ororganizer to check on their satisfaction andthe set up of themeeting rooms on the day of the event
  • To conduct Showrounds for companies & agents in line withthe Companypolicy
  • To support the Food &Beverage operationsand room reservations team with information asrequired
  • Ensure all information is relayed to the Chefand Operations Team ina timely manner to ensure they can order androster effectively
  • Contribute to the selling strategy ofthe hotel
  • To raise invoices for Events in line withquotations andforward them to the accounts departments on a dailybasis withrelevant back up documentation to expedite payment
  • Understand the competitive market place and implementapproaches toensure the hotel stays ahead in the local market Whatare we lookingfor? An Events Executive serving Hilton brands isalways working onbehalf of our Guests and working with other TeamMembers.
Tosuccessfully fill this role, you must possess thefollowingqualifications, attitude, behaviours, skills, and valuesthatfollow:

  • Able to develop positive workingrelationships atall levels
  • To create a positive image
  • Goodpersonal presentation
  • Good understandingof C&Ebusiness
  • Company/competitor awareness
  • Previous experience working in an Event PlanningEnvironment
  • Good administration skills
  • Goodorganizationskills
  • Proven customer service experience
  • Able to 'close' asale

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