IT Administrator/training, Apps

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar DHL Full time

IT Administrator/Training, Apps & End User Support


Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.

Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL).

DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist.

We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.


In this IT Administrator/Training, Apps & End User Support position

  • You will liaise with country manager and regional IT lead to develop and implement local IT strategies that are appropriate for business needs following vertical and horizontal guidelines and objectives.
  • You will lead the ITinterface at country level, provides coordination and direction, and interacts with the business in the country to ensure the needs of the business are addressed and issues raised are escalated and resolved.
  • You will be accountable for the efficient, effective and timely delivery of all IT services and solutions within the country aligned with the strategic needs of the division.
  • You will control adherence to IT governance mechanisms for the country within divisional and overall DPDHL guidelines.
  • You will optimize operational quality and consistency of the IT systems in the country.
  • You will analyze complex IT issues and improves, changes or adapts existing methods and techniques.
  • You will deliver innovation that influences the way the division is operating, making money, or managing people in the country and ensure continuous improvements in the system availability & reliability.
  • You will drive standardization & process optimization in close cooperation with IRR priorities and Regional BPST manager.
  • You will convince and influence others within the organization to make favorable decisions where strong interest exists to accept new concepts, practices, and approaches.
  • You will reach agreement within the organization to accept complete proposals and programs where all parties are generally willing participants.
  • You will manage technical infrastructure projects and IT support for the country office and remote offices.
  • You will prioritize day to day IT requests and solution workflow for technical operations in the system availability.
  • You will implement and ensure network security and maintain vendors relationship and purchases.

Now, here's what we need from you

  • 5 to 7 years' experience
  • Proven experience in the management of a team across IT Infrastructure, System Development and Management as well as Service Management Discipline
  • Understanding and practical experience of the IT requirements within the division.
  • Extensive knowledge of OFR Import Operations

We offer:

  • Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
  • Possible further career development
  • Competitive salary

Why join DHL Global Forwarding?


Our
TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees.

The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry,
when people think of forwarding; we want them to think DGF because we have:

  • The
    largest global network with more than ~30,000 passionate employees
  • The most
    efficient processes and
    fastest response times:
  • The
    best solutions and
    best customer service

Our Vision:
The Logistics Company for the World.

Our Mission:
Excellence. Simply Delivered.

Our Purpose:
Connecting People, improving lives.

Our Values:
Respect & Results

Our Goals:
Employer, Provider, and Investment of Choice, Living Responsibility

  • DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics._


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