IT Administrator

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Comfort IT Solutions Full time

Key Responsibilities:

-
IT Infrastructure Management:

  • Maintain and troubleshoot desktops, laptops, and peripherals.
  • Administer servers, ensuring their proper functioning and security.
  • Manage Active Directory, user accounts, and group policies.
-
File Share and Printers:

  • Oversee file share systems, ensuring data integrity and accessibility.
  • Manage and troubleshoot networked printers and printing services.
-
ERP Coordination:

  • Collaborate with the ERP developer company to ensure seamless integration and functionality of the ERP system.
  • Act as a liaison between the company and the ERP developer, conveying requirements and addressing issues.
-
Security and Backup:

  • Implement and maintain security measures to safeguard the company's IT assets.
  • Establish and manage backup and recovery processes for critical data.
-
IT Support:

  • Provide technical support to employees, addressing hardware and software issues promptly.
  • Troubleshoot and resolve ITrelated problems reported by users.
-
Documentation:

  • Maintain documentation for IT processes, configurations, and troubleshooting steps.
  • Keep an inventory of IT assets, licenses, and warranties.

Required Skills:

-
Technical Skills:

  • Proficiency in Windows operating systems (desktop and server).
  • Experience with Active Directory management.
  • Knowledge of networking concepts and protocols.
  • Familiarity with file share systems and printers.
-
ERP Understanding:

  • Basic understanding of ERP systems and their integration with other business processes.
  • Ability to communicate effectively with ERP developers to convey business requirements.
-
Problem-solving:

  • Strong analytical and problemsolving skills to diagnose and resolve IT issues.
  • Ability to troubleshoot hardware, software, and network problems efficiently.
-
Communication:

  • Excellent communication skills to interact with employees and external vendors.
  • Ability to convey technical information to nontechnical users.
-
Organization and Documentation:

  • Strong organizational skills to manage multiple tasks and priorities.
  • Ability to maintain accurate and uptodate documentation.
-
Security Awareness:

  • Understanding of IT security principles and practices.
  • Implementation of security measures to protect the company's IT assets.
-
ERP Collaboration:

  • Ability to understand business processes and requirements to effectively coordinate with ERP developers.
  • Strong project management skills for ERPrelated tasks.

Salary:
QAR2, QAR4,000.00 per month

Education:

  • Diploma (required)

Experience:

  • IT Support: 2 years (required)
  • ERP System: 1 year (required)

Language:

  • English (required)

License/Certification:

  • CCNA/MCSE (required)

Ability to Commute:

  • Doha (required)

Ability to Relocate:

  • Doha: Relocate before starting work (required)

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