Arabic Coffee Attendant

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Accor Full time
Arabic Coffee Attendant

Job Description

THE ROLE

The Arabic Coffee Attendant is responsible for extending a warm welcome and delivering Arabic coffee experience to all guests' seated in the lobby at Raffles Doha. The Arabic Coffee Attendant is required to demonstrate a pleasant and approachable demeanor during daily duties, has a guest centric approach in service delivery, and a sense of responsibility to uphold the Raffles Brand.

Qualifications

PERSONAL ATTRIBUTES REQUIRED FOR THE ROLE

  • Ability to communicate in Arabic and a second language
  • Manages all guests/team members' needs with equal drive
  • Carries an eye for detail and an approachable demeanor for all guests and team members
  • Composed under pressure, makes rational decisions to resolve situations, delivered with a degree of professionalism
  • Self-driven approach to carry out assigned responsibilities
  • Ensures security and confidentiality of guest and hotel information in accordance to company/country's data security act
  • High level of integrity, enthusiasm, dedication for continuous improvement
  • Embraces change and open-minded in a dynamic work environment
  • Has an excellent understanding of the middle eastern clientele and culture
  • Has an understanding of key stakeholders in the luxury travel space


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