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Learning amp Development Executive
2 weeks ago
Learning & DevelopmentExecutive
A Learning &Development Executive is responsible for identifying and providingtraining to internal customers to deliver an excellent staffexperience while working with and ensuring that all departments areachieving their training objectives.
What will I be doing
As a Learning & Development Executive you areresponsible for identifying and providing training to internalcustomers to deliver an excellent staff experience. A Learning& Development Executive will also be required to assistdepartments in achieving training objectives. Specifically you willbe responsible for performing the following tasks to the higheststandards:
- Provide quality trainingto internal customers
- Assist in coordinatingand administering Vocational Qualification
- Adhere to inhouse training plan
- Identify training and development needs systematicallythroughout the hotel in conjunction with Line Managers/Head ofDepartment HR Manager and Training Manager
- Assist Line Manager/Head of Department in achievingtraining objectives and review on a monthly basis
- Prepare organise administer and conduct inhouse trainingcourses ie. Recruitment and Selection Discipline andGrievance
- Ensure new employees have receiveddepartmental and legal training
- Hold monthlyDepartmental meetings with trainers to ensure training needs arebeing covered
What are welooking for
A Learning &Development Executive serving Hilton brands is always working onbehalf of our Guests and working with other Team Members. Tosuccessfully fill this role you should maintain the attitudebehaviours skills and values that follow:
- Previous experience in HR/training
- Positive attitude
- Good communicationand people skills
- Committed to delivering ahigh level of customer service both internally andexternally
- Excellent groomingstandards
- Flexibility to respond to a range ofdifferent work situations
- Ability to workunder pressure
- Ability to work on their own orin teams
It would be advantageousin this position for you to demonstrate the following capabilitiesand distinctions:
- CIPDqualified
- Knowledge of hospitality
What will it be like to work forHilton
Hilton is the leading globalhospitality company spanning the lodging sector from luxuriousfullservice hotels and resorts to extendedstay suites and midpricedhotels. For nearly a century Hilton has offered business andleisure travelers the finest in accommodations service amenitiesand value. Hilton is dedicated to continuing its tradition ofproviding exceptional guest experiences across its. Our vision tofill the earth with the light and warmth of hospitality unites usas a team to create remarkable hospitality experiences around theworld every day. And our amazing Team Members are at the heart ofit all
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