VIRTUAL-Customer Service Associate Entry Level

2 weeks ago

AlJumayliyah, Qatar Paradise Media Full time
NorthStarVETS is seeking aVeterinary TechnicianSpecialist (VTS) tojoin itsteam

Bythenumbers:

  • Independentlyowned and operated for 22years
  • 3hospitals in the GardenState
  • 18specialties for exceptionalcollaboration
  • 250+team members 98 of which have 5 years or moretenure
  • 33,000square foot, award-winning mainhospital

Bytheexperience:
  • Largebut not intimidating great learningenvironment
  • Trulyservice oriented just read our extraordinaryreviews
  • Sustainabilityconscious building design supports people and theplanet
  • Diversityof caseload, team members, referral community, andclients
  • Progressiveadvancing care through clinicaltrials
  • Supportivestructured onboarding, mentorship andtraining
  • Lifeintegration - higher-than-average technician-to veterinarianratio
  • Choice- easy access to beaches, cities, country villages, or suburbanconveniences
  • Prosperity- financial resources and programs to manage debt and even buy ahome with no downpayment
  • Empowerment- opportunities to make a difference in people and their pet slives throughservice
  • Seasonswinter, spring, summer, andfall
  • Fun- with over 250 coworkers, you re sure to make many newfriends

Bytherecognition:

  • VECCSLevel1
  • VetCOTTrauma CenterII
  • CatFriendly Practice GoldLevel
  • VeterinaryEconomics Hospital DesignAward
  • AAHAReferral Practice of the YearAward

Requirements

Fast-paced,multi-tasking job requiring versatility, attention to detail,impeccable time management, and outstanding communication skills.The technician is primarily responsible for maintaining excellencein patient care and assisting the veterinarian. Technicians alsoplay a vital role in client communication. Technicians work in allareas of the hospital to provide the best possible care forpatients. This position holds an essential role in communicationand organization between all team members.

  • VeterinaryTechnician Specialist (VTS - ECC) - Emergency & CriticalCare
  • Knowledgeof and ability to obtain vitals for Small Animals, Avian, andExotics
  • PatientRecord Keeping (Treatment Sheet and ComputerRecord)
  • Restraintof patients Using Low-StressTechniques
  • BasicKnowledge of CommonDiseases
  • Knowledge of Commonly UsedMedications (Routes of Administration, +/- Filter,Dilution)
  • Proficientin Basic Medical Math (lbs to kgs, dose to ml administered,etc)
  • Ableto calculate intravenous fluidrates
  • Proficientin administration of SQ, IM, and IVmedications
  • Abilityto read doctors orders and perform treatmentsaccordingly
  • Ableto Perform Phlebotomy (Peripheral andJugular)
  • Ableto Place Peripheral IVCatheters
  • Abilityto operate patient infusionpumps
  • TriageEmergencyPatients
  • Ableto Assist in CPCR Following the RECOVERGuidelines
  • Knowledgeof and adherence to AsepticTechnique
  • Assistdoctors inappointments
  • ClientCommunication
  • Assistwith radiographs using appropriatePPE
  • Medicatepatients as prescribed via oral or topicalroutes
  • Proficientin operating all LaboratoryEquipment
  • Performbasic animalhusbandry
  • Assistin keeping the hospital clean andstocked
  • Reportinventory needs to appropriate teammember
  • Demonstrateknowledge of sanitation and disinfectiontechniques
    • ie.patient kennels and bedding, exam rooms, hospital facilities, andsurgicalsuites
  • Ableto collect voided urine samples frompatients.
  • Abilityto disconnect/stop and reconnect/start IVpumps
  • Effectivelycommunicate with all members of thestaff
  • Alwayspractice in a manner that upholds NorthStar VETS CoreValues
  • Completeother projects/duties as assigned bymanagement
  • Attendhospital/department meetings asrequired
  • Participatein the on-call and holiday schedule asrequired

JobEnvironment
Fastpaced, multi-task, must be able to lift up to 45 lbs solo and 150lbs with some assistance, standing for prolonged periods of time,tolerate sickness/death, exposure to potentially zoonotic diseasesand occupationalradiation.

BenefitsWhatdo we have to offeryou?
  • MedicalInsurance
  • VisionCare
  • DentalCoverage
  • LifeInsurance
  • EmployeeAssistance Program(EAP)
  • 401KSavingsPlan
  • EmployeePetDiscount
  • PaidContinuing Education (CE)Hours
  • PaidTime Off(PTO)
  • Accessto Membership with the Credit Union ofNJ
  • UniformAllotment
  • Partnershipwith Penn Foster TechnicianProgram

Becausewe value our team members, NorthStar VETS offers the best benefitspackage

AtNorthStar VETS, we re dedicated to professionalism, excellence,service, compassion and teamwork. In short, where others hire, weselect.

Andyes, we have all the progressive equipment, compensation, benefits,and resources you d expect of a leading high-caliber hospital, butthere is so much more that NorthStar VETS can offer you. For aconfidential conversation with Director of Nursing, MeghanCarlucci, CVT, please applynow.

Fast-paced, multi-tasking job requiring versatility, attention todetail, impeccable time management, and outstanding communicationskills. The technician is primarily responsible for maintainingexcellence in patient care and assisting the veterinarian.Technicians also play a vital role in client communication.Technicians work in all areas of the hospital to provide the bestpossible care for patients. This position holds an essential rolein communication and organization between all team members.Veterinary Technician Specialist (VTS - ECC) - Emergency &Critical Care Knowledge of and ability to obtain vitals for SmallAnimals, Avian, and Exotics Patient Record Keeping (Treatment Sheetand Computer Record) Restraint of patients Using Low-StressTechniques Basic Knowledge of Common Diseases Knowledge of CommonlyUsed Medications (Routes of Administration, +/- Filter, Dilution)Proficient in Basic Medical Math (lbs to kgs, dose to mladministered, etc) Able to calculate intravenous fluid ratesProficient in administration of SQ, IM, and IV medications Abilityto read doctors orders and perform treatments accordingly Able toPerform Phlebotomy (Peripheral and Jugular) Able to PlacePeripheral IV Catheters Ability to operate patient infusion pumpsTriage Emergency Patients Able to Assist in CPCR Following theRECOVER Guidelines Knowledge of and adherence to Aseptic TechniqueAssist doctors in appointments Client Communication Assist withradiographs using appropriate PPE Medicate patients as prescribedvia oral or topical routes Proficient in operating all LaboratoryEquipment Perform basic animal husbandry Assist in keeping thehospital clean and stocked Report inventory needs to appropriateteam member Demonstrate knowledge of sanitation and disinfectiontechniques ie. patient kennels and bedding, exam rooms, hospitalfacilities, and surgical suites Able to collect voided urinesamples from patients. Ability to disconnect/stop andreconnect/start IV pumps Effectively communicate with all membersof the staff Always practice in a manner that upholds NorthStarVETS Core Values Complete other projects/duties as assigned bymanagement Attend hospital/department meetings as requiredParticipate in the on-call and holiday schedule as required JobEnvironment Fast paced, multi-task, must be able to lift up to 45lbs solo and 150 lbs with some assistance, standing for prolongedperiods of time, tolerate sickness/death, exposure to potentiallyzoonotic diseases and occupational radiation.

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