VIRTUAL-Customer Service Associate Entry Level

4 weeks ago

alJumayliyah, Qatar Paradise Media Full time
NorthStar VETS is seeking a Veterinary Technician Specialist (VTS) to join its team

By the numbers:

  • Independently owned and operated for 22 years
  • 3 hospitals in the Garden State
  • 18 specialties for exceptional collaboration
  • 250+ team members 98 of which have 5 years or more tenure
  • 33,000 square foot, award-winning main hospital

By the experience:
  • Large but not intimidating great learning environment
  • Truly service oriented just read our extraordinary reviews
  • Sustainability conscious building design supports people and the planet
  • Diversity of caseload, team members, referral community, and clients
  • Progressive advancing care through clinical trials
  • Supportive structured onboarding, mentorship and training
  • Life integration - higher-than-average technician-to veterinarian ratio
  • Choice - easy access to beaches, cities, country villages, or suburban conveniences
  • Prosperity - financial resources and programs to manage debt and even buy a home with no down payment
  • Empowerment - opportunities to make a difference in people and their pet s lives through service
  • Seasons winter, spring, summer, and fall
  • Fun - with over 250 coworkers, you re sure to make many new friends


By the recognition:

  • VECCS Level 1
  • VetCOT Trauma Center II
  • Cat Friendly Practice Gold Level
  • Veterinary Economics Hospital Design Award
  • AAHA Referral Practice of the Year Award

Requirements

Fast-paced, multi-tasking job requiring versatility, attention to detail, impeccable time management, and outstanding communication skills. The technician is primarily responsible for maintaining excellence in patient care and assisting the veterinarian. Technicians also play a vital role in client communication. Technicians work in all areas of the hospital to provide the best possible care for patients. This position holds an essential role in communication and organization between all team members.

  • Veterinary Technician Specialist (VTS - ECC) - Emergency & Critical Care
  • Knowledge of and ability to obtain vitals for Small Animals, Avian, and Exotics
  • Patient Record Keeping (Treatment Sheet and Computer Record)
  • Restraint of patients Using Low-Stress Techniques
  • Basic Knowledge of Common Diseases
  • Knowledge of Commonly Used Medications (Routes of Administration, +/- Filter, Dilution)
  • Proficient in Basic Medical Math (lbs to kgs, dose to ml administered, etc)
  • Able to calculate intravenous fluid rates
  • Proficient in administration of SQ, IM, and IV medications
  • Ability to read doctors orders and perform treatments accordingly
  • Able to Perform Phlebotomy (Peripheral and Jugular)
  • Able to Place Peripheral IV Catheters
  • Ability to operate patient infusion pumps
  • Triage Emergency Patients
  • Able to Assist in CPCR Following the RECOVER Guidelines
  • Knowledge of and adherence to Aseptic Technique
  • Assist doctors in appointments
  • Client Communication
  • Assist with radiographs using appropriate PPE
  • Medicate patients as prescribed via oral or topical routes
  • Proficient in operating all Laboratory Equipment
  • Perform basic animal husbandry
  • Assist in keeping the hospital clean and stocked
  • Report inventory needs to appropriate team member
  • Demonstrate knowledge of sanitation and disinfection techniques
    • ie. patient kennels and bedding, exam rooms, hospital facilities, and surgical suites
  • Able to collect voided urine samples from patients.
  • Ability to disconnect/stop and reconnect/start IV pumps
  • Effectively communicate with all members of the staff
  • Always practice in a manner that upholds NorthStar VETS Core Values
  • Complete other projects/duties as assigned by management
  • Attend hospital/department meetings as required
  • Participate in the on-call and holiday schedule as required

Job Environment
Fast paced, multi-task, must be able to lift up to 45 lbs solo and 150 lbs with some assistance, standing for prolonged periods of time, tolerate sickness/death, exposure to potentially zoonotic diseases and occupational radiation.

BenefitsWhat do we have to offer you?
  • Medical Insurance
  • Vision Care
  • Dental Coverage
  • Life Insurance
  • Employee Assistance Program (EAP)
  • 401K Savings Plan
  • Employee Pet Discount
  • Paid Continuing Education (CE) Hours
  • Paid Time Off (PTO)
  • Access to Membership with the Credit Union of NJ
  • Uniform Allotment
  • Partnership with Penn Foster Technician Program

Because we value our team members, NorthStar VETS offers the best benefits package

At NorthStar VETS, we re dedicated to professionalism, excellence, service, compassion and teamwork. In short, where others hire, we select.

And yes, we have all the progressive equipment, compensation, benefits, and resources you d expect of a leading high-caliber hospital, but there is so much more that NorthStar VETS can offer you. For a confidential conversation with Director of Nursing, Meghan Carlucci, CVT, please apply now.

Fast-paced, multi-tasking job requiring versatility, attention to detail, impeccable time management, and outstanding communication skills. The technician is primarily responsible for maintaining excellence in patient care and assisting the veterinarian. Technicians also play a vital role in client communication. Technicians work in all areas of the hospital to provide the best possible care for patients. This position holds an essential role in communication and organization between all team members. Veterinary Technician Specialist (VTS - ECC) - Emergency & Critical Care Knowledge of and ability to obtain vitals for Small Animals, Avian, and Exotics Patient Record Keeping (Treatment Sheet and Computer Record) Restraint of patients Using Low-Stress Techniques Basic Knowledge of Common Diseases Knowledge of Commonly Used Medications (Routes of Administration, +/- Filter, Dilution) Proficient in Basic Medical Math (lbs to kgs, dose to ml administered, etc) Able to calculate intravenous fluid rates Proficient in administration of SQ, IM, and IV medications Ability to read doctors orders and perform treatments accordingly Able to Perform Phlebotomy (Peripheral and Jugular) Able to Place Peripheral IV Catheters Ability to operate patient infusion pumps Triage Emergency Patients Able to Assist in CPCR Following the RECOVER Guidelines Knowledge of and adherence to Aseptic Technique Assist doctors in appointments Client Communication Assist with radiographs using appropriate PPE Medicate patients as prescribed via oral or topical routes Proficient in operating all Laboratory Equipment Perform basic animal husbandry Assist in keeping the hospital clean and stocked Report inventory needs to appropriate team member Demonstrate knowledge of sanitation and disinfection techniques ie. patient kennels and bedding, exam rooms, hospital facilities, and surgical suites Able to collect voided urine samples from patients. Ability to disconnect/stop and reconnect/start IV pumps Effectively communicate with all members of the staff Always practice in a manner that upholds NorthStar VETS Core Values Complete other projects/duties as assigned by management Attend hospital/department meetings as required Participate in the on-call and holiday schedule as required Job Environment Fast paced, multi-task, must be able to lift up to 45 lbs solo and 150 lbs with some assistance, standing for prolonged periods of time, tolerate sickness/death, exposure to potentially zoonotic diseases and occupational radiation.

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