Technical Advisor

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Al-Futtaim Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates.

Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.

Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.


By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.


Overview of the role:

  • The primary focus of the role will be to provide technical consultation and advice the Service Advisors while receiving Advanced General Repair (AGR) vehicles by interacting with customers, confirming the symptoms, observing and road testing along with the customers; guide the technicians in repair works to resolve Advanced General Repair concerns to fix these at the first time itself to meet the customer expectation for providing the Best in Town Experience and sustain the brand name in market.

What you will do:

  • Understand customer concerns for Advance General Repair (AGR) cases and confirm the symptoms to fix the customer concerns in the first time.
  • Communicate concern resolution to qualify for customer trust and satisfaction and continuously improve the customer experience.
  • Ensure adherence to warranty process, rules and regulations as stipulated by the Principal to qualify vehicles under Branch Self Approval (BSA) as per the criteria.
  • Submit Electronic Warranty Approval Request Form (EWARF) submission on a timely basis.
  • Analyze and communicate technical report result and support Technical Leader with coaching based on the outcome of technical information.
  • Ensure that all the diagnostic tools and equipment are available, updated and maintained as per distributor tool list and guidelines.
  • Ensure ongoing audit of diagnostic tools and equipment to ensure optimal efficiency in the workplace.
  • Ensure compliance with HSSE & 5'S guidelines.
  • Adhere to all Standard Operating Procedures (SOP's) memorandums issued by Head Office or Principal.
  • Collaborate with Al-Futtaim Automotive Academy (AAA) in the assessment and upskilling of the diagnostic technicians in line with standards.
  • Support with business need analyses based on work output in the branch.
  • Provide onthejob training to technicians.

Required Skills to be successful:

  • Proficient in English.
  • Experience as a Diagnostic Master Technician.
  • Technical knowledge.
  • Customer and relationship management.

About the Team:

  • Reporting to the Assistant Service Manager and will work closely with the Workshop team and internal and external stakeholders.

What equips you for the role:

  • Bachelor's Degree or Diploma in Automobile / Mechanical Engineering
  • 7 years of overall experience with automobile dealerships, of which minimum 2 years in a similar role or Diagnostic Master Technician.
  • Technical certifications.
  • Valid Qatar Driving license.

  • Learner Service Advisor

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Insight Global Full time

    JobDescriptionA client of InsightGlobal's is seeking a Learner Services Advisor thatprovides assistance to students in their development and ongoingachievement of educational goals, providing students with academicplanning services based on program requirements and supportservices, and promoting student success and retention througheffective communication,...

  • Learner Service Advisor

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Insight Global Full time

    Job DescriptionA client of Insight Global's is seeking a Learner Services Advisor that provides assistance to students in their development and ongoing achievement of educational goals, providing students with academic planning services based on program requirements and support services, and promoting student success and retention through effective...

  • Management Consulting Advisor

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar GHD Full time

    GHD Advisory group has aphenomenal opportunity for an Advisor to join, support and driveforward our services in Qatar. This position offers the opportunityto support a varied range of innovative projects focused on drivinggovernment performance through the lens of policy, strategy,regulation, public administration/organizational development...

  • Management Consulting Advisor

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar GHD Full time

    GHD Advisory group has a phenomenal opportunity for an Advisor to join, support and drive forward our services in Qatar. This position offers the opportunity to support a varied range of innovative projects focused on driving government performance through the lens of policy, strategy, regulation, public administration/organizational development and...

  • Fire Protection Advisor

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Energy Jobline Full time

    Duties and ResponsibilitiesProvides technical support duringincidents/drills and investigations within the assigned area asrequired.Perform mentoring and coachingactivities to develop fire protectionteam.Performs as primary advisor to Departmentand Divisions Heads on fire administration, operation matters,procedures, fire prevention programs, training and...

  • Genesys Cloud Technical Lead

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Siemens Full time

    This Includes Five Key Areas Demonstrates product expertise in most Genesys Cloud productsProvides top quality service engagements for customers, serving as the technical lead , advisor and/or engineerReview Professional Service implementation standardsAssesses complex project situations to make appropriate recommendations to both Genesys and the...

  • Service Advisor

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Tesla Full time

    What to Expect APPLICATIONS FOR QATAR MARKET ONLY PLEASE. At Tesla, our Service Advisors consistently coordinate a seamless experience for customers servicing their vehicles. They constitute Tesla's front line and are our brand ambassadors, supporting our mission to accelerate the world's transition to sustainable energy. As a Service Advisor, you will...

  • Advisor - Management Consulting

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar GHD Full time

    Join a global professional services leader. We are committed to solving the world's biggest challenges in the areas of water, energy and urbanisation.Established in 1928, GHD remains wholly owned by our people. We are 10,000+ diverse and skilled individuals connected by over 200 offices, across five continents.Leading through engineering, architectural...

  • Environment Technical Leader

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar GHD Full time

    Provide technical leadership on all environmental projects. Actively participate in client relationship management, development of proposals, reports and technical analysis. Show leadership in achieving on time and on budget project completion as well as mentoring and developing other team members.Critical relationshipsThe role reports to the Business Group...

  • Bodyshop Service Advisor

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Live Connections Full time

    Job Title: Bodyshop Service Advisor Employment: Full Time Experience: 3 to 4 years (Bodyshop experience preferred) Educational Qualification: Diploma/ university degree in relevant fieldJob Description: Receiving customer vehicles for service and repair jobs and raising repair orderson internal system with regards to the Bodyshop. Providing detailed...

  • Automotive Foreman-technical Lead

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Candidzone Full time

    Hiring for Automotive Foreman (Technical Lead)- knowledge of cars (engine,)- knowledge of preventive maintenanceMust have Qatar driving license requiredUnderstands, diagnoses, and resolves Hi Tech and difficult-to-repair complaint vehicles. Guides the workshop's assigned group in methodical diagnosis to ensure Fix-ItRight activity. Ensures all customer...

  • Service Advisor

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Environmental Technical Lead

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Green Recruitment Company Full time

    ​Job title: Environmental Technical LeadLocation: Doha, Qatar (On-site)As the Environmental Technical Lead, you will spearhead technical initiatives across various environmental projects. Your primary responsibilities include client liaison, proposal development, technical analysis, and project leadership. You will play a pivotal role in ensuring projects...

  • Environmental Technical Lead

    1 month ago

    Doha, Baladīyat ad Dawḩah, Qatar Green Recruitment Company Full time

    ​Job title: Environmental Technical LeadLocation: Doha, Qatar (On-site)As the Environmental Technical Lead, you will spearhead technical initiatives across various environmental projects. Your primary responsibilities include client liaison, proposal development, technical analysis, and project leadership. You will play a pivotal role in ensuring projects...

  • Renewable Energy Consultant

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Energy Jobline Full time

    This role requires detailed knowledge of hydropower projects, including technical design, due diligence, lender's technical advisor and owner's engineering.Support project teams in hydropower projects.Preparation and review of feasibility studies, conceptual designs, technical specifications and tender documentation from E&M perspective for hydropower...

  • Genesys Cloud Technical Lead

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Siemens Full time

    This Includes FiveKey AreasDemonstrates product expertise inmost Genesys Cloud productsProvides topquality service engagements for customers, serving as the technicallead , advisor and/or engineerReviewProfessional Service implementationstandardsAssesses complex project situationsto make appropriate recommendations to both Genesys and thecustomerInitiates...

  • Associate Managing Consultant, Advisors Program Management

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Mastercard Full time

    Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Beauty Advisor

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Senior Quality Assurance Advisor

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar John Wood Group Full time

    Wood is currently hiring for a Senior Quality Advisor role to join our team in Qatar. Below are more details about this roleProvide support to ensure that quality activities are completed satisfactorily and in a timely manner. Assists in the implementation, maintenance, monitoring and reporting on the status of quality management systems and activities, so...

  • Military Advisor Analyst 3

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Govcio LLC Full time

    Overview:GovCIO is currently hiring for a Military Advisor Analyst 3 to fulfill the Watch Officer (WO) position supporting a dynamic customer. This position will be located in Doha, Qatar and will be an onsite position.Responsibilities:Analyzes actual and predictable interacting operational activities of a military, governmental, or business system to obtain...