Aviation Commercial Manager

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar DHL Full time

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world's most international company in the world?


A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide.

Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist

YOUR TASKS:

  • Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner
  • Generate highest possible revenue despite complex network design and multiple air capacity providers that can considerably challenge ACS revenue generation potential
  • Initiate and determine interline cooperation opportunities with regional carriers to allow effective and valuable interlining opportunities.
  • Deliver and present commercial opportunity to allow network growth and development, using ACS as an enabler to drive network development and enhance TDI service offerings.
  • Regular GSA audits to review revenue targets and monitor sales performance on a monthly basis
  • Review allocations and support GSAs in developing / changing marketing strategy in order to maximize utilization on network flight
  • Optimize capacity utilization through improved density management and influencing capacity forecasting

YOUR PROFILE:

  • Proven ability to work under pressure in a fast paced, time sensitive environment
  • A minimum of 15 years in Aviation, air freight or integrator industry
  • At least 10 years in management position
  • Wide experience of the DHL network and operating procedures
  • Well established network of GSA's and Forwarders
  • Extensive knowledge of Aviation and all aspects of Air Cargo
  • Wide market exposure to maintain uptodate marketing intelligence
  • High customer service orientation
  • Fluency in speaking and writing in English
  • Strong individual that can work independently and within a team to deliver results
  • Excellent communication and interpersonal skills are essential
  • Strong diplomacy and persuasion ability

OUR OFFER:

  • Strong career support in an international environment.
  • Great culture and colleagues.
  • Multifarious benefit program.


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