Waiter/ Waitress

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Wyndham Hotels & Resorts Full time
Wyndham is now seeking a Waiter/ Waitress to join our team at Wyndham Doha West Bay in Doha, N/A.

Job Summary:

  • The Waiter/ Waitress is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment.

Education & Experience:

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Physical Requirements:

  • Flexible and long hours sometimes required.
  • Medium workExerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be able to maneuver throughout the dining area while carrying full trays of food & beverages.

General Requirements:

  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and serviceoriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to crosstrain in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.
  • Maintain a friendly and warm demeanor at all times.

Fundamental Requirements:

  • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
  • Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position.
  • Have a thorough knowledge of menus and current specials in applicable outlets.
  • Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.
  • Prebus all tables removing soiled dishes after each course.
  • Be familiar with the operation of the P.O.S system.
  • Perform cashiering functions by closing checks and preparing end of shift paperwork.
  • Perform opening and closing procedures and sidework duties according to station rotation assignment and established checklist.
  • Ensure that tables and side stands are kept stocked, tidy and clean.
  • Keep all beverages at least 3⁄4 full (coffee, tea, soda, water, and lemonade).
  • Breakdown trays of soiled dishes and linen in the dishroom according to established standards.
  • Answer the telephone according to standards.
  • Consistently upsell food, beverage and promotional items to guests.
  • Be familiar with fire extinguishers, locations and know how to use them.
  • Receive and deliver food and beverage orders and collect payment.
  • Ensure overall guest satisfaction.

COMPANY OVERVIEW:


Wyndham Hotels & Resorts is the world's largest hotel franchising company by the number of properties with approximately 9,100 hotels across over 95 countries on six continents.

Through our network of more than 836,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry.

Headquartered in Parsippany, N.J.

with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company's mission of making hotel travel possible for all.

Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds.

Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.


Job Location:
Wyndham Doha West Bay, Maysaloun Street, West Bay, Doha, N/A P.O. Box 5649

Employment Status:
Full-time

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