Senior Padel Coach for Mariano Amats team at ASPIRE ACADEMY Doha Qatar

2 weeks ago

Baladīyat al Ghuwayrīyah, Qatar Padel Recruits Full time

Job DescriptionHandle queries, complaints, and requests from customers on multiple platforms. Namely, call, chat (WhatsApp, CRM Software), email.

Follow up on various complaints, feedback and suggestions with the production or dispatch team and update the customer on the same.

Handle Outstanding Bills Receivable process.
Coordinate with the operations team for logistics and shipping details respectively.
Track orders for customers and help with the delivery dates.
Make calls to customers for confirmation of COD orders.
Manage all incoming phone calls and forwarding.
Forwarding all Sales Leads / Sales Orders to Dispatch / Operations team.
Communicating all concerns of the customer, regarding delivery delays or quality issues or billing issues to the Sales Manager.
Keep records of customer interactions, process customer accounts and file documents.
Take the extra mile to engage customers Willing to do the Process Coordinator job as well.

Handling Accounting and Billing and InvoicingHandling Inventory Calculations and ReportsManage and maintain the company s material and stocked product inventory including stock profiles and stock locationsAssist in all Auditing and Finalisation of books of accounting.
Education/ExperienceFEMALE CANDIDATES ONLY.

At Least 1 year of experienceSkills:1. Excellent communication Skills in English, Hindi and Gujarati.2. Excellent knowledge in MS Office, Google Apps and CRM Software (if any)3. Should be able to handle customer complaints and make proper replies.

Experience:
1 Year Minimum in Customer Relationship Executive Role and 2 Years Minimum in Billing & Invoicing.
note -Female candidates only

Skills :
crm,billing,invoices,communication

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