Reservations Agent

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Crew Full time
Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
Ensure that standards are maintained at a superior level on a daily basis.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas.

Maintain complete knowledge of:
a. All hotel facilities/services, hours of operation.
b. All guest room layouts, bed types, decor, appointments and locations.
c. Room availability for any given day.
d. Restricted dates, rates and room types.
e. All room rates, packages and promotions.
f. Specific arrangements between hotel and travel agencies, corporate reservations center.
g. Entertainment/special events scheduled in the hotel.
Access all functions of the computer system.
Set up work station with necessary supplies and resource materials.
Input all manual reservations into the system.
Obtain approval from Front Desk management for same day reservations on near sell-out dates.
Process confirmation letters.
Designate and apply appropriate travel agency commissions.
Initiate deposit refunds for non-group reservations.
  • Reservation Agent

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Accor Full time

    Reservation Agent Job DescriptionReservation Agent You are the beginning of an exceptional guest experience. As a Hotel Reservation Agent, you are setting the tone for the guest experience by creating a welcoming and positive environment that sets the stage for an enjoyable stay.What's In It For You

  • Reservations Agent

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Hilton Full time

    Reservations AgentA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent...

  • Reservations Agent

    2 months ago


    Doha, Baladīyat ad Dawḩah, Qatar DoubleTree by Hilton Hotel Doha Old Town Full time

    A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for...

  • Reservation Agent

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Accor Full time

    Reservation AgentJobDescriptionReservationAgent You are the beginning ofan exceptional guest experience. As a Hotel Reservation Agent, youare setting the tone for the guest experience by creating awelcoming and positive environment that sets the stage for anenjoyable stay.What'sIn It For You

  • Reservation Agent

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Rixos Gulf Hotel Doha Full time

    Reservation AgentThe Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and...

  • Reservation Agent

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar InterContinental Full time

    As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the...

  • Reservation Agent

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar voco Full time

    Sell the voco Doha West Bay Suites product and services using up-selling and suggestive selling techniques Promote the Hotel's products and services Maintain a high level of product and service knowledge about voco Doha West Bay Suites. Prepare and execute action plans which increase reservation sales and associated business Offer waitlist reservations, if...

  • Reservations Agent

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Anantara Hotels, Resorts and Spas Full time

    As Reservations Agent you will directly support the Reservations Supervisor in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue...

  • Reservation Agent

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar The Cavalry Global Full time

    Job Title: Reservation AgentLocation: QatarStart Date: Before November 20th, 2023Are you ready to embark on a journey in the world of luxury hospitality? We are thrilled to announce the opening of a magnificent 5-star resort in Qatar this December, and we are seeking a detail-oriented Reservation Agent to join our team. If you have a passion for providing...

  • Reservation Agent

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Westin Hotels & Resorts Full time

    Process all reservation requests, changes,and cancellations received by phone, fax, or mail. Identify guestreservation needs and determine appropriate roomtype.Verify availability of room type andrate.Explain guarantee, special rate, andcancellation policies to callers.Accommodate anddocument special requests.Answer questions aboutproperty...

  • Reservations Agent

    4 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Azizi Foods Full time

    Job SummaryProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about...

  • Reservations Agent

    2 months ago


    Doha, Baladīyat ad Dawḩah, Qatar Azizi Foods Full time

    Job SummaryProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about...

  • Reservation Agent

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Grand Hyatt Doha Full time

    SummaryAt Grand Hyatt Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values of Wellbeing, Inclusion, Respect, Empathy, Integrity, and Experimentation are the core of what we do. Our family atmosphere is what keeps our colleagues highly engaged.The...

  • Reservation Agent

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar NHG Co. Full time

    Job Title: Reservation AgentSalary : 3,500-4,000 QR depends on the experience Assisting and advising customers who may be choosing from a variety of travel options Making reservations for customers based on their requirements allowance Checking the availability of the hotels accommodations,tickets and transportation desired. Ensure booking information are...

  • Reservation Agent

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar voco Full time

    Sell the voco Doha West Bay Suites product and services using up-selling and suggestive selling techniques Promote the Hotel's products and services Maintain a high level of product and service knowledge about voco Doha West Bay Suites. Prepare and execute action plans which increase reservation sales and associated business Offer waitlist reservations, if...

  • Reservation Agent

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Marriott International Full time

    Process all reservation requests,changes, and cancellations received by phone, fax, ormail.Identify guest reservation needs anddetermine appropriate room type.Verifyavailability of room type and rate.Explainguarantee, special rate, and cancellation policies tocallers.Accommodate and document specialrequests.Answer questions about propertyfacilities/services...


  • Doha, Baladīyat ad Dawḩah, Qatar Dar Travel Full time

    We are Looking for FEMALE Reservation agent Travel AgencyRequired EXPERIENCE & Knowledge in Amadeus booking systems,Abilities and Skills,have strong interpersonal and communications skillsPay: QAR2, QAR3,500.00 per month


  • Doha, Baladīyat ad Dawḩah, Qatar Anantara Full time

    Company DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...


  • Doha, Baladīyat ad Dawḩah, Qatar Tivoli Full time

    Company DescriptionFounded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.As Cluster Reservations...


  • Doha, Baladīyat ad Dawḩah, Qatar Dar Travel Full time

    We are Looking for FEMALE Reservation agent Travel AgencyRequired EXPERIENCE & Knowledge in Amadeus booking systems,Abilities and Skills,have strong interpersonal and communications skills.Location: Doha, Abu Hamur, Haloul St.Salary: QAR3, QAR4,500.00 per month