Waiter / Waitress (Philippine and Arabic) - Local

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar HRVTCE@valence-group Full time

1.

Customer Service:


  • Greet guests warmly upon arrival and guide them to their tables.
  • Assist guests in understanding the menu, including descriptions of dishes and recommendations.
  • Take food and beverage orders accurately and efficiently, ensuring attention to any special requests or dietary restrictions.
  • Anticipate guests' needs throughout the dining experience and provide attentive service.

2.

Food and Beverage Knowledge:


  • Have a thorough understanding of the menu, including ingredients, cooking methods, and presentation.
  • Recommend wine pairings or other beverages to complement guests' meals.
  • Be knowledgeable about any specials or promotions offered by the restaurant.

3.

Table Maintenance:


  • Set tables according to the restaurant's standards, ensuring cleanliness and attention to detail.
  • Clear tables promptly between courses and after guests have finished their meals.
  • Ensure that tableware, glassware, and utensils are clean and polished.

4.

Communication:


  • Effectively communicate with kitchen staff to ensure orders are prepared accurately and delivered in a timely manner.
  • Coordinate with other waitstaff to ensure seamless service throughout the dining room.
  • Handle guest inquiries, concerns, and complaints professionally and courteously, escalating issues to management when necessary.

5.

Upselling and Revenue Generation:


  • Promote additional menu items, such as appetizers, desserts, or specialty cocktails, to enhance the guest experience and increase revenue.
  • Encourage guests to join loyalty programs or sign up for newsletters to stay informed about future promotions or events.

6.

Hygiene and Safety:


  • Maintain a clean and organized work environment, including the dining area, service stations, and restrooms.
  • Adhere to food safety and hygiene standards to prevent crosscontamination and ensure the safety of guests.
  • Follow proper procedures for handling and serving alcoholic beverages, including checking identification and monitoring guest intoxication levels.

7.

Teamwork and Collaboration:


  • Work cooperatively with colleagues to ensure efficient service and a positive work environment.
  • Assist other staff members as needed, such as running food or bussing tables during busy periods.
  • Participate in staff meetings, training sessions, and other professional development opportunities to continuously improve skills and knowledge.

8.

Professional Appearance and Conduct:


  • Present oneself in a wellgroomed and professional manner, adhering to the restaurant's dress code and grooming standards.
  • Demonstrate a positive attitude, enthusiasm for hospitality, and a commitment to providing exceptional service to guests.
  • Uphold the values and reputation of the restaurant by maintaining integrity and professionalism in all interactions.

Pay:
From QAR2,000.00 per month

Application Deadline: 30/05/2024

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