Lead Business Analyst

4 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

About the Role:

As a Lead Business Analyst (Agile), you will play a critical role in delivering high impact projects and products by bridging the gap between business needs and technology solutions using agile methodology. The ideal candidate must have a strong credible experience delivering products and projects using Agile methodology and demonstrated success in transforming the business concepts to working products in real world. Whilst experience in airline domain is desired, it is not mandatory; however, ability to grasp the domain and adapt is crucial for the role.

Multiple positions are available across business domains including Airline Commercial, Revenue Management, Cargo, Flight Operations, Crew Management, Aircraft MRO, Contact Center, Corporate functions such as HR, Finance, Facilities Management, Transportation, Procurement etc.

Key Roles and Responsibilities:

  • Facilitate communication as a primary interface between the customer/business and the technology teams.
  • Collaborate, Collect, analyze and model business needs and requirements.
  • Create detailed user stories, process flows and other associated documents required for User experience and technical teams to design and carry out development without ambiguity
  • Support the product owner with the decision making process and shape up the right product
  • Support the technical lead / architect in designing the technical framework that meets the desired business outcomes of the solution envisioned.
  • Support quality assurance team members in test case scenarios and ensure quality and integrity of overall solution and customer experience.
  • Participate in sprint planning, backlog grooming and sprint review meetings and contribute to continuous improvements to the efficiency and quality of the processes
  • Help prioritize and manage the product backlog
  • Ensure project and product objectives are met with scope, timeline, cost and overall budget allocations
  • Provide mentoring and coaching to business analysts. Contribute in setting best practices and standards for the organization wide BA Center of Practice.
Qualifications

Requirements:

  • Bachelor Degree with minimum total work experience of 10 years as Business Analyst.
  • Airline or hospitality or retail industry knowledge is an added advantage.
  • Strong understanding of Agile methodology (Scrum and Kanban) and Proven experience of at least 3 years as Business Analyst in Agile environment.
  • Proficiency in using Agile project/product management tools.
  • Excellent communication, negotiation, interpersonal and leadership skills.
  • Excellent solution creation skills.
  • Excellent problem solving and critical thinking skills.
  • Ability to work with stakeholders to understand their requirements.
  • Ability to work with development teams to understand business requirements.
  • Ability to support the product owner with decision-making processes.
  • Adherence to quality and process compliance.
  • Must be a quick learner and ability to switch domain and adapt to changes.
  • Certifications in Business analysis and Agile is considered a plus. E.g. PSPO, PSM, CSPO, CSM, PMI-PBA, CBAP, IIBA-AAC or similar

How to apply:

Application Guidelines

Employees must submit applications through internal vacancies portal (via GEMS) only.

Please see below for all eligibility and requirements for internal applications and please note that any applications not meeting the criteria will not be processed.

· All internal candidates can only have three active applications at any point in time.

· All internal candidates must have completed a minimum 10 months in their current role in order to apply for a new role

· All internal candidates with an active final warning letter will be automatically disqualified from the recruitment process

· If you are Cabin Crew or Deck Crew (Qatar Airways & Qatar Executive) candidate, you would require NOC to apply for this role.

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