Projects & Business Support Manager

3 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

As a Projects & Business Support Manager, you will be responsible for managing and coordinating the implementation of complex, and strategic projects related to customer experience transformation across Product Development & Design (PDD) to ensure that project objectives, KPls are achieved within the agreed schedule. The Project Manager will be involved in all stages of the project lifecycle, from in-depth research and analytics against strategy definition, design thinking, end-to-end implementation, and product communication. Also responsible for introducing project management best practices including new technology to enable more efficient and effective project design, tracking, visibility and accountability across division.

Other key responsibilities are:

  • Responsible for the planning, tactical execution and tracking of all major projects under strict project timelines by directing and managing multiple projects from inception to completion.
  • Projects shall cover all aspects of product innovation, design and branding, aircraft standards, service design and hospitality, culinary, IFEC and digital transformation.
  • Manage quality control throughout the project life cycle by maintaining delivery timelines, mitigating project risks, and act as a liaison with all internal and external stakeholders to ensure effective change management. Develop project monitoring and program management mechanism and toolkits for the division for improved collaboration.
  • Drive a change in project management methodology, introducing a more agile approach with greater accountability, that is solution-focused and with the customer at the heart of everything we do.
  • Work closely with the Management team to solve business unit project challenges, redefining processes, developing support tools, and providing project level guidance.
  • Work alongside all internal stakeholders within the division and across wider QR group stakeholders on cross functional project status, communication channels from kick off to delivery.
  • Consolidate and deliver periodic management reports and presentations capturing information on timelines and project completeness.
  • Develop the project governance structure and implementing the relevant mechanisms including a risk management structure. Oversees the creation of suitable risks register for any project and ensures that mitigation actions are identified to deliver the projects.
  • Create detailed process documentation and guidelines to ensure consistency and ease of replication. Engage with other divisions within Qatar Airways group, external stakeholders, vendors and suppliers to ensure that the sequence for execution of works, resources deployment and information necessary for successful progression of projects, is available and reported as required, to ensure adherence to the project baselines, providing feedback to project teams accordingly.
  • Responsible for management of cross functional project documentation and correspondences, drawings, procedures, change orders, letters and provide feedback to division head.
  • Support senior management within the department in business case development, exploring the risks, benefits, costs and scope of the project.
  • Support the business in breaking down complex processes, designing and generating new ideas through collaborative sessions i.e., workshops, mind mapping.
  • Attend weekly and monthly forums (SteerCo, Weekly Progress Review etc.) on behalf of, or while accompanying SVP PDD, and present project progress if required.
  • Gather relevant data to measure the performance of current processes, and use data-driven insights to propose improvements.
  • Monitor expenditure and provide assistance in budget preparation, ensuring all initiatives are managed within their budget.
Qualifications

About You

We are looking for a passionate and experienced professional to join the Product Development & Design department

  • Min. Diploma, Bachelors Degree or Equivalent
  • 7+ years of experience in project management
  • Proven experience of coordinating projects while taking complete ownership / accountability for specific activities.
  • Ability to use project toolkits such as Miro.
  • Aviation experience.
  • Proven experience of preparing presentations and presenting to senior management level audience
  • Advanced interpersonal skills, motivated and highly organized

Application Guidelines

Employees must submit applications through internal vacancies portal (via GEMS) only.

Please see below for all eligibility and requirements for internal applications and please note that any applications not meeting the criteria will not be processed.

  • All internal candidates can only have three active applications at any point in time.
  • All internal candidates must have completed a minimum 10 months in their current role in order to apply for a new role
  • All internal candidates with an active final warning letter will be automatically disqualified from the recruitment process
  • If you are Cabin Crew or Deck Crew(Qatar Airways & Qatar Executive) candidate, you would require NOC to apply for this role.

  • Manager Hotels Business Support

    3 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Azizi Foods Full time

    Job SummaryIn this role, your key responsibility is to support day-to-day hotels operations from the owner side, providing assistance and support on various stages from hotel acquisition to ongoing operations. You will research on potential hotel leads and assist the Director of Operations to populate all reports related to the hotels operations. You will...

  • Project Controls Division Manager

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar NES Fircroft Full time

    A Manages and directs the work of the PMT's Project Controls Department in Qatar and EPC locations and provides support to Topsides, Jackets and Pipelines teams as required to ensure project controls deliverables are met across the Project. Provides training to PMT staff on project controls related functions. Responsible for managing all aspects of Project...

  • IT Support Analyst

    4 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatargas Full time

    Job SummaryAssist the subsurface IT section on day-to-day operations related to Subsurface application support, troubleshooting, controls validation based on established risk assessments and to support subsurface users with required IT support. Provide common support for drilling and other applications. Provide support to rig user in term of data access...

  • Application Support Analyst

    6 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Jameson Legal. Full time

    Application Support Analyst, DohaA fantastic new opportunity has arisen to join an energy company in Doha as an application support analyst. Based in a busy support team, you will support business functions and provide technical expertise to maintain application support and resolve day to day issues.Main Responsibilities:Investigating operational issues,...

  • Application Support Analyst – Doha

    6 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Jameson Legal Full time

    A fantastic new opportunity has arisen to join an energy company in Doha as an application support analyst. Based in a busy support team, you will support business functions and provide technical expertise to maintain application support and resolve day to day issues.Main Responsibilities:Investigating operational issues, problems and requests for...

  • Business Development Manager

    3 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Ignite Search and Selection Full time

    Job SummaryDeveloping a business development strategy focused on financial gain. Arranging business development meetings with prospective clients. Develop a growth strategy focused both on financial gain and customer satisfaction. Conduct research to identify new markets and customer needs. Promote the company's services addressing or predicting clients'...

  • IT Project Coordinator – ERP

    3 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar iHorizons Full time

    Job SummaryWork with the Project Manager to meet project goals and deliverables by providing support on project related communications and documentations aligned with project milestones. Responsible to support the ERP Project team by performing a range of routine to complex administrative, clerical and office duties, including oral and written...

  • Project Manager – Completions

    3 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar General Electric Full time

    Job SummaryThe Project Manager within the Completions & Wellbore Intervention organization will be responsible for the successful execution of projects of significant business impact with Key customer to ensure the financial and customer requirements are met. The position is based in Qatar.ResponsibilitiesPerforms as Single Point of Contact with the client,...

  • Lead Business Analyst

    3 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About the Role:As a Lead Business Analyst (Agile), you will play a critical role in delivering high impact projects and products by bridging the gap between business needs and technology solutions using agile methodology. The ideal candidate must have a strong credible experience delivering products and projects using Agile methodology and demonstrated...

  • Tools and Systems Support Specialist

    3 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar NES Fircroft Full time

    Job Purpose: As a Systems Enhancement Specialist, you'll be instrumental in providing advanced support to our supply and end-user departments, leveraging your expertise in SAP MM functionality. Your primary responsibility will be to ensure the smooth operation of our applications support environment while adhering to established procedures. Job Context &...

  • business analyst

    6 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Duncan & Ross Full time

    RESPONSIBILITIES:Requirement Gathering: Collaborate with stakeholders to gather and document business requirements, ensuring that all specifications are clearly defined and understood.Analysis: Conduct thorough analysis of business processes, systems, and data to identify areas for improvement and optimization.Documentation: Create comprehensive business...

  • Project Manager

    1 week ago

    Doha, Baladīyat ad Dawḩah, Qatar Reliance Consultancy LLC Full time

    Job SummaryRequired for a multiple school schemes as part of a major programme of works. Responsible for the full design coordination and management between the client, sub consultants and contractors on behalf of the Project Management consultant.RequirementsExperience working on major school/university schemes is essential. Previous experience working for...

  • Business Development Manager

    3 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar timesjobs Full time

    Requirements Excellent Management skillsImpressive communication and interpersonal skillsJob Nature Presenting the company to potential clients and building long-term relationships with themClient handling in all aspectsCoordinating and managing the business team comprising of Business Development Officers and Business Analysts

  • Assessment Business Partner

    3 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    As the business continues to grow, we are pleased to announce an incredibly exciting opportunity to join our diverse Talent Acquisition team as Recruitment Selection & Assessment Business Partner. This role is focused on delivering talent assessment tools and services across Qatar Airways Group, while working with a number of stakeholders to translate...

  • Project Engineering Division Manager

    3 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar NES Fircroft Full time

    15+ years of experience in the Oil&Gas Industry with at least five years demonstrated senior Project Management with focus on Project Objectives timely delivery including leadership skills and management of contractors, sub-contractors and vendors Demonstrated ability and sensitivity to work with people from a variety of cultural backgrounds. Bachelor's...

  • Lead of Digital Project Delivery Shared Resources/EPC Support

    3 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar NES Fircroft Full time

    Job Description Highlights: Bachelor Degree in Computer Science, Engineering or equivalent. 10 years' experience in IT, Systems Administration, and related fields with minimum 4 years in role on major capital projects. Skills in Data management and modelling – maintains and tests architectures to support multiple phases of the project (including Digital...

  • Lead Business Finance Officer

    4 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Red Castle Full time

    Job SummaryThe position holder is responsible for providing Financial Analysis to ensure optimal allocation of resources, providing insightful information and assisting the department to follow Group accounting policies as appropriate.Key AccountabilitesAssist develop advanced financial models and conduct analysis using a broad range of quantitative tools...

  • IT Infrastructure Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar NES Fircroft Full time

    Our Chemical client based in Qatar is looking to hire a " IT Infrastructure Manager " Job Title: IT Infrastructure Manager Desired Candidate Profile IT Infrastructure / Security Management certifications ( like CISM, CISSP) is desirable. Years of experience in IT infrastructure and operations. Job DescriptionManage/Lead IT Infrastructure and Operation...

  • Business Solutions Coordinator

    5 hours ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About the role Support the Business Manager of Discover Qatar / Qatar Airways Holiday and conduct the daily, weekly and monthly generation of Dashboard Reporting for the business. Manage the database of the reservation system information for both businesses to enable clean data is available for running various reports. Monitor internal projects through a...

  • Duty Controller Operations Support Center

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we launched our VISION 2027 Roadmap as part of The Next Generation programme. The...