Product Officer

1 month ago


Qatar شركه المواهب Full time

Role Objective

The incumbent will provide necessary administrative / operational / analysis support to the Product Manager for managing the retail liability product portfolio, throughout the product lifecycle, from planning to execution in support of the functional / corporate strategies and objectives. The incumbent will assist in cross-functional product development and management efforts of value-added products and services for the retail customer segment, in line with the regulatory guidelines, and internal policies. The job holder will support in analyzing product coverage / sales efforts, revenue projections, product positioning and, delivery of marketing initiatives.

Roles and Responsibilities:


• Develop, execute, and oversee product initiatives roll-out throughout Retail Banking channels so as to optimize performance, product penetration, market share and contribute to the profitability


• Provide administrative support in the development / delivery of new, and management of existing retail liability products, ensuring participation and buy-in from internal / external stakeholders in terms of product proposal.


• Support in the research & analysis efforts, furthering the identification, and analysis of current / target marketplace, tendencies, and competitors in terms of retail liability products.


• Assist the Product Manager in new product development, including but not limited to consumer research, budget and costing calculations, and timelines etc.


• Assist in preparing the proposals for the respective regulatory authority review and approval, prior to implementation.


• Support in measuring contribution of the various retail liability products towards overall profitability, and other applicable metrics.


• Assist in the implementation and periodic reporting of strategic product revenue and profitability objectives and, product specific data on revenue projection in terms of product demand, gross and net margins, payback/ ROI.


• Assist in the periodic reporting of product specific data on cost patterns, including but not limited to sunk cost, overhead vs. direct cost, fixed vs. variable costs, economies of scale and volume.


• Support in the periodic reporting of product specific data on cash flow aspects, including but not limited to working capital, positive cash flow projections and cost and risks of funding sources.


• Identify and report on the sales progress pertaining to various retail liability products across Business Units, ensuring all performance standards are met in terms of the business targets, controls, compliance, and quality standards.


• Research upon and assist the Product Manager in liaising with the respective BUs, other product units, marketing, and Cross-Sales section, in enhancing the product bundling capabilities, for improving sales/ up-sales/ cross-sale ratios based on customer profiles/needs.


• Identify and report on potential operational risk for the retail liability products.


• Ensure continuous quality assurance and customer support within the service level agreements


• Liaise with the relevant stakeholders as subject matter expert and contribute towards effective employee product/process training for clear understanding of retail liability product value proposition and changes, if any.

Education, Experience and Skills Required

  • University graduate
  • Minimum 5 years of experience in financial services/banking industry, entailing responsibilities pertaining to the specific area of discipline.
  • Experience in product management / product development role with a strong understanding of the global banking industry.
  • Significant experience in project and product management techniques and best practices.
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