SPA Therapist
1 week ago
- Be responsible for spa treatment consultations and identification of possible contraindications.
- Perform beauty therapy treatments, massage and body therapy treatments, and specialized treatments for members and guests to the required standard, providing guests with a home-care well-being program.
- Provide after care advice for members and guests.
- Achieve retail sales targets.
- Ensure that all treatment rooms and therapy back of house areas are maintained to high standards of cleanliness and hygiene.
- Ensure that all equipment is serviced as part of a preventative maintenance program.
- Carry out spa tours and consultations with guests and members, giving personalized advice and promoting facilities, treatments, and products.
- Assist during spa promotions and events.
- Assist with marketing and public relations.
- Have complete knowledge and understanding of all services and products offered.
- Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures.
- Perform prep work, properly clean and restock rooms as required.
- Actively promote the spa, treatments, services, and retail, as well as programs, promotions, and discounts available.
- Handle guests' questions and concerns professionally and courteously.
- Provide accurate, appropriate, and immediate responses to all requests by guests.
- Possess the ability to work without direct supervision.
- Assist in all areas of spa operation as requested by management.
- Communicate to management any occurrences involving staff or guests in the spa that require attention.
- Ensure correct records are kept for member and guest visits, treatments, and purchases.
- Ensure correct information is recorded for stock control in accordance with the Senior Therapist.
- Be responsible for treatment laundry stock inventory and security.
- Report immediately and rectify all potential and real hazards.
- Ensure that all staff within the department work in a manner unlikely to give risk of harm or injury to themselves or others.
Qualifications
- Arabic speaking is preferred but not mandatory.
- Minimum of 5 years' experience within a 5-star or luxury hotel spa.
- Must hold a valid license to practice therapy from an internationally recognized institution.
- Must have knowledge of various therapeutic techniques for face and body.
- Essential knowledge about Hammam, Manicure, and Pedicure is required.
- Excellent communication and interpersonal skills to interact effectively with clients and build strong professional relationships.
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