Network Technician
3 days ago
Section: Infrastructure Services
Department: Information & Communication Technology Department (ICTD)
Job Objective:
To operate and maintain the organization's network infrastructure, assist junior operators in the network section, and support engineers and supervisors in resolving network-related issues.
Key Responsibilities:
- Perform installation and configuration of network connectivity for PCs, phones, and other devices.
- Troubleshoot and resolve basic cabling faults and connectivity issues.
- Assist in wireless network troubleshooting and configuration.
- Conduct routine checks on LAN/WAN networks, including lines, pipelines, and data flow.
- Support in maintaining and operating servers, data centres, and computer rooms.
- Coordinate with contractors and vendors during maintenance, upgrades, and installations.
- Ensure adherence to ICT standards and create relevant technical documentation.
- Respond to network incidents and escalate critical issues to supervisors or engineers as needed.
- Be available for work during non-standard hours, including weekends, holidays, and shifts when required.
- Follow WOQOD's protocols and be available for extended hours when necessary.
- Bachelor's degree in Information & Communication Technology (ICT) or a related field from a recognized institution.
- 8–10 years of proven experience in maintaining and supporting networks, servers, data centers, and ICT facilities infrastructure operations and maintenance.
- Mandatory: CCNA
- Preferred: CCNP
- Additional Advantage: Extreme Networks Certification
- Strong understanding of computer hardware, IT security, and network operations.
- Familiarity with ICT infrastructure standards and documentation practices.
- Effective communication skills, especially when dealing with contractors and technical teams.
- Ability to work under pressure and in shift-based schedules.
- Good command of the English language.
- Must hold a valid Qatar driving license.
Working Conditions: Must be willing to work flexible hours, including weekends and holidays as per WOQOD requirements.
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