Enterprise Fixed-Operations L1 Support Specialist

منذ 2 أيام

Doha, قطر Vodafone دوام كامل ‏١٣٤٬٠٠٠ ر.ق.‏ - ‏٢٠١٬٠٠٠ ر.ق.‏/سنة

Vodafone in Doha is seeking a seasoned Fixed Operations professional to support enterprise customers with fixed and managed services. The role emphasizes closing technical complaints within SLA, tracking customer interactions, and coordinating with internal teams and subcontractors.

You will maintain CRM records, identify root causes, and ensure field teams adhere to standardized procedures while performing regular health checks to prevent outages.