Senior Director Services
2 weeks ago
The Services department leads network technology innovation, coordination and expert support for the Group.
Under broad management direction, the role:
• Maintains a deep understanding of group technology strategies and frame vendor product and services capability
• Works closely with individual group operating companies to develop spectrum and technology strategies aligned to group strategy, and assists with execution of network transformation plans
• The role closely collaborates with other members of the group-level technology team that drive overall technology road maps and vision.
Role Accountabilities:
- Lead the evaluation, deployment, and management of current and future As-A-Service strategies (Infrastructure-As-A-Service, Planning-As-A-Service, Development-As-A-Service, Deployment-As-A-Service, Operations-As-A-Service, Analytics-As-A-Service, Optimization-As-A-Service)
- Lead the development of Group-level As-A-Service Technology roadmaps, architectures and engineering practices ensuring alignment with Group strategic vision
- Closely collaborates with other members of the technology team to drive overall vision, technology road maps, world-class network architectures, and enable capital efficient network plans.
- Lead Group-wide synergy and harmonization initiatives in network Services
- Provide Group-level team with expertise in technology domain – services, planning and performance to the Group and to the OpCos
- Transfer best-practice solutions planning and design techniques to the OpCos in line with Group preferred practices, architectures and roadmaps
- Coordinate with Group Strategic Sourcing for driving synergies, valuation of bids, and selecting vendors; provide technical expertise
- Develop strategic relationships with key vendors
- Provide Group-level expertise in Services Technology covering strategy, planning & engineering
- Deliver Group functional requirements for Services Technology
- Contribute to relevant expert groups & centers of excellence in Services domain under the Technology Leadership Team's direction
- Participate in reviewing OpCos' strategic plans and budgets as a technical expert (participate in development also if requested)
- Support OpCos in resolving Services Technology related issues, as required, and as per the defined framework for Group involvement in the OpCos
- Support in M&A technology due diligence
- Participate in the formulation of strategic and operational governance processes of Group Technology as a member of the senior management team.
- Provide leadership, coaching, mentoring, and technical expertise to the global organization and own team in order to embed best practices within Services across the Group
Minimum Experience & Requirements:
- 15 years' experience directly related to the duties and responsibilities specified
- Previously held a CTO-level position or Head of Planning and Engineering at a major telecommunications operating company with 2G/ 3G/4G accountability
- In-depth working knowledge of Infrastructure (Tower, Power, Fibre) and Network and IT services delivery and assurance
- Extensive hands-on experience in technology strategy and solution planning for 2/3/4G voice and data networks in conjunction with product development and individual network domain SMEs
- Proven ability to translate marketing needs into engineering targets
- International experience, preferably in the MENA and SEA regions
- Current working experience with Infrastructure and Equipment Vendors
- Vast knowledge of key mobile telecom RAN, core network, Transport and VAS platform technologies, including hardware and software components
- Strong knowledge of mobile and fixed network technologies and end-to-end planning practices, implementation methods and cost optimisation strategies.
- Knowledge and experience in systems integration techniques, system engineering, systems management, and KPI reporting
- Strong understanding of technology trends, best practices, and management of technology innovation operations
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