Senior Director Services

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

The Services department leads network technology innovation, coordination and expert support for the Group.

Under broad management direction, the role:


• Maintains a deep understanding of group technology strategies and frame vendor product and services capability


• Works closely with individual group operating companies to develop spectrum and technology strategies aligned to group strategy, and assists with execution of network transformation plans


• The role closely collaborates with other members of the group-level technology team that drive overall technology road maps and vision.

Role Accountabilities:

  • Lead the evaluation, deployment, and management of current and future As-A-Service strategies (Infrastructure-As-A-Service, Planning-As-A-Service, Development-As-A-Service, Deployment-As-A-Service, Operations-As-A-Service, Analytics-As-A-Service, Optimization-As-A-Service)
  • Lead the development of Group-level As-A-Service Technology roadmaps, architectures and engineering practices ensuring alignment with Group strategic vision
  • Closely collaborates with other members of the technology team to drive overall vision, technology road maps, world-class network architectures, and enable capital efficient network plans.
  • Lead Group-wide synergy and harmonization initiatives in network Services
  • Provide Group-level team with expertise in technology domain – services, planning and performance to the Group and to the OpCos
  • Transfer best-practice solutions planning and design techniques to the OpCos in line with Group preferred practices, architectures and roadmaps
  • Coordinate with Group Strategic Sourcing for driving synergies, valuation of bids, and selecting vendors; provide technical expertise
  • Develop strategic relationships with key vendors
  • Provide Group-level expertise in Services Technology covering strategy, planning & engineering
  • Deliver Group functional requirements for Services Technology
  • Contribute to relevant expert groups & centers of excellence in Services domain under the Technology Leadership Team's direction
  • Participate in reviewing OpCos' strategic plans and budgets as a technical expert (participate in development also if requested)
  • Support OpCos in resolving Services Technology related issues, as required, and as per the defined framework for Group involvement in the OpCos
  • Support in M&A technology due diligence
  • Participate in the formulation of strategic and operational governance processes of Group Technology as a member of the senior management team.
  • Provide leadership, coaching, mentoring, and technical expertise to the global organization and own team in order to embed best practices within Services across the Group

Minimum Experience & Requirements:

  • 15 years' experience directly related to the duties and responsibilities specified
  • Previously held a CTO-level position or Head of Planning and Engineering at a major telecommunications operating company with 2G/ 3G/4G accountability
  • In-depth working knowledge of Infrastructure (Tower, Power, Fibre) and Network and IT services delivery and assurance
  • Extensive hands-on experience in technology strategy and solution planning for 2/3/4G voice and data networks in conjunction with product development and individual network domain SMEs
  • Proven ability to translate marketing needs into engineering targets
  • International experience, preferably in the MENA and SEA regions
  • Current working experience with Infrastructure and Equipment Vendors
  • Vast knowledge of key mobile telecom RAN, core network, Transport and VAS platform technologies, including hardware and software components
  • Strong knowledge of mobile and fixed network technologies and end-to-end planning practices, implementation methods and cost optimisation strategies.
  • Knowledge and experience in systems integration techniques, system engineering, systems management, and KPI reporting
  • Strong understanding of technology trends, best practices, and management of technology innovation operations
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