Head Project Logistics

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar KUEHNE NAGEL INC Full time

JOB DESCRIPTION

The core purpose of this role is to lead a profitable business by driving business development in the cluster and ensuring high levels of operational excellence, productivity and customer satisfaction.

Your Role

The Head of Project Logistics Qatar - Kuwait - Iraq cluster provides direction and leadership to the Project Logistics team to ensure the corporate Project Logistics strategies are delivered. This role is also responsible for self and team development, always acting in a safety-first manner with integrity and honesty to promote the Project Logistics vision and the culture of Kuehne+Nagel.

Your Responsibilities

  1. Ensure strong process management is in place and implement, benchmark, improve and control operational performance against agreed guidelines/Key Performance Indicators.
  2. Liaise/coordinate with internal departments and our global network to deliver total business solutions that support our overall business strategy and support the initial implementation of new accounts.
  3. Ensure that all financial operational requirements are met at all times (including but not limited to file administration, accurate pricing, credit control, deferrals, accruals).
  4. Oversee all sub-contract management and ensure compliance with all standard operating procedures and regulatory requirements, driving sales and marketing activities as required.
  5. Oversee all leadership tasks for direct reports including but not limited to recruitment, performance management, induction/on-boarding, and training.
  6. Act as an escalation point for all customers allocated to the cluster/country ensuring a strong focus on customer growth and retention.
  7. Manage customer complaints in a manner that provides explanations and puts the customer at ease.
  8. Understand company strategies and develop EPC (engineering, procurement & construction) projects, energy and marine logistics, and oversized & overweight cargo clients in the local market.

Your Skills and Experiences

  1. Masters/Bachelors degree in Supply Chain Management, Logistics, or related fields.
  2. Proven experience in Project Logistics, National Management sea logistics, sales, business development, etc.
  3. Good team player as well as a highly motivated individual contributor.
  4. Experienced in data analytics, strategy, and planning.
  5. Great communication and presentation skills.
  6. Fluent in English and local language.

Company Industry

  • Logistics
  • Transportation
  • Warehousing
  • Courier

Department / Functional Area

  • Logistics
  • Supply Chain

Keywords

  • Head Project Logistics
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