Project Logistics Manager Qatar

5 days ago


Doha, Baladīyat ad Dawḩah, Qatar Kuehne + Nagel AS Full time
Job Description:

This role involves driving profitable business growth in the Qatar cluster by delivering exceptional operational performance, productivity, and customer satisfaction. As the Head of Project Logistics Qatar - Kuwait - Iraq cluster, you will lead the Project Logistics team, ensuring the successful execution of corporate Project Logistics strategies.

Your Key Responsibilities:
  • Process Excellence: Implement, benchmark, improve, and control operational performance against agreed guidelines and KPIs, ensuring strong process management is in place.
  • Business Development: Liaise and coordinate with internal departments and our global network to deliver total business solutions that support our overall business strategy. Support the initial implementation of new accounts.
  • Financial Governance: Ensure all financial operational requirements are met at all times, including file administration, accurate pricing, credit control, deferrals, and accruals.
  • Compliance: Oversee all sub-contract management, ensuring compliance with standard operating procedures and regulatory requirements. Drive sales and marketing activities as required.
  • Leadership Development: Oversee leadership tasks for direct reports, including recruitment, performance management, induction/onboarding, and training.
  • Customer Relationship Management: Act as an escalation point for all customer allocations to the cluster/country, ensuring a strong focus on customer growth and retention.
  • Customer Service: Manage customer complaints in a manner that provides explanations and puts customers at ease.
  • Market Insights: Understand company strategies and develop EPC projects, energy and marine logistics, and oversized/overweight cargo clients in the local market.

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