Housekeeping Manager

4 days ago

Doha, Baladīyat ad Dawḩah, Qatar Four Seasons Full time

In the words of Isadore Sharp, Founder and Chairman of Four Seasons Hotels and Resorts: "The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It's the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same." This philosophy is the cornerstone of the Four Seasons culture, truly making Four Seasons the best company to work for.

Four Seasons Hotels and Resorts has been recognized by FORTUNE Magazine's 100 Best Companies to Work for, every year since the survey began in 1998.

Join our Team

Work on a team that is built on mutual respect, collaboration, and excellent service. Four Seasons provides employees with the same level of care that we expect to be shared with our guests.

Four Seasons Resort and Residences at The Pearl Qatar:

The upcoming project will include 161 fully-furnished apartments, perfect for both short and long-term stays, as well as 84 Private Residences, set along a private beach surrounded by lush gardens. Guests and residents alike will enjoy a full range of state-of-the-art amenities, including a signature restaurant by Michelin-starred chef, Joël Robuchon.

Our Team:

Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates, and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service, and passion.

Who We Look For:

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

Job Description:

The Four Seasons Resort and Residences at The Pearl-Qatar is looking for The Housekeeping Manager. The person we seek will be a passionate and motivated leader, with excellent personal presentation and interpersonal skills. A demonstrated ability to lead a multicultural team is essential, as is solid business acumen and a passion for service. Strong training and supervisory skills are essential in this role. Good written and spoken English skills and computer proficiency with MS Excel and Word is mandatory in this role.

Essential Functions:
  1. Demonstrate a strong leadership presence for our guests, employees, and suppliers.
  2. Ensure the smooth daily operation of the Housekeeping departments.
  3. Maintain a strong working relationship with our outsourced companies who are responsible for cleaning all guest rooms and public areas.
  4. Achieve high standards of cleanliness, by working closely with outsourced teams and our internal supervisors.
  5. Liaise with engineering, our off-site laundry, and front office departments to deliver optimum performance and collaboration.
  6. Oversee stock control and inventory including sourcing new products, suppliers, and keeping up to date with trends. Assures that there are sufficient supplies on the guest floors. Checks cleanliness of guest corridors, stairwells, elevators, and Linen Closets.
  7. Manage a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel, conduct interviews, train and schedule staff accordingly, conduct Performance Evaluations and disciplines staff when needed, monitor Room Attendant's daily progress, inspect completed rooms to assure that all standards have been met, coordinate work orders and assure that there are sufficient supplies on guest floors.
  8. Schedules assignments to be completed daily and collects room and floor status sheets for assigned work areas.
  9. Monitors each Room Attendant's daily progress. Inspects completed rooms to assure that all standards have been met. When standards have been missed, brings employee back to the room and effectively coaches.
  10. Coordinates work orders and follows up to be sure work is completed. Releases checkout rooms to be sold.
Preferred Qualifications and Skills:
  1. Degree Holder, preferably in hotel & tourism management.
  2. 2-4 years of experience in related field.
  3. Excellent command in English, Arabic is an advantage.
  4. Luxury experience in Hotels and Resorts.
  5. Opportunities to build a successful career with global potential.
  6. Unique strong culture - diversity of 50 different nationalities.
  7. Living accommodation in a high-quality, well-resourced apartment.
  8. Excellent Training and Development opportunities.
  9. Employee Recognition Programs.
  10. Complimentary nights at FS Hotels Worldwide.
  11. Paid annual home leave tickets.
  12. Complimentary meals in employee restaurants.
  13. Free transportation to work.
  14. Medical coverage.
Work Authorization:

Hotel will apply for the work authorization for a successful candidate.

Learn more about employment with Four Seasons:

You could also learn more about employment with Four Seasons via the following channels:

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