Receptionist

2 days ago


Doha, Baladīyat ad Dawḩah, Qatar Miller Hay Full time

Our global Law Firm Client is looking for a permanent part-time Arabic/English speaking Receptionist to join their team in Doha.

Working hours will be 8am-1pm. Will be the first point of contact, either in person or by telephone, to provide a positive and professional image of the firm. To respond to telephone calls in a courteous and helpful manner and to greet clients in an efficient and welcoming way.

Key Responsibilities:

  1. To answer incoming calls in a polite, efficient and helpful manner, take information and relay it promptly and accurately, as appropriate.
  2. To greet clients in a courteous and welcoming manner, retrieve the visitor pass, offer refreshments and inform Partner of client's arrival.
  3. Liaise with the IT Manager on any IT or telephone problems as well as informing them in advance of any power shutdown.
  4. To receive and send documents by courier, tracking on the internet.
  5. Ensuring Reception and the waiting area are tidy and newspapers are provided at all times.
  6. Ensure conference rooms are serviced.
  7. Maintain an effective booking service for conference rooms, allocating the appropriate size of room.
  8. Check emails, forwarding appropriately.
  9. Sorting mail, date stamping and entering on Excel, ensure documents are delivered to the correct case handlers.
  10. Take bookings for video conference calls, ensuring IT activated at the correct time.
  11. Order lunch for staff meetings and ensure refreshments are provided.
  12. Hotel/ travel on request from office admin
  13. Assisting in general office admin task when required i.e: - petty cash; - maintenance of personal details i.e; exit visa/ ID/ passport expiry; - pick up any groceries for the office; - entering of business cards on InterAction; - any other admin tasks that can be completed without affecting Reception duties.

Minimum Requirements:

  • Be educated to at least high school level; degree desirable.
  • Have previous receptionist experience preferably in a legal or professional services environment.
  • Be fluent in English and Arabic.
  • Have a polite and helpful telephone manner and able to pass messages accurately both verbally and in writing.
  • Have a pleasant, welcoming personality and be able to interact with staff at all levels.
  • Be able to multi-task and take a proactive approach to work.
  • Be able to interact with staff at all levels.
  • Be able to work discretely and deal with confidential information.

Salary: AED5,500 - 6,500


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