Customer Experience Insights Analyst: Reduce Churn

منذ يوم

Doha, قطر Snoonu دوام كامل ‏١٢٠٬٠٠٠ ر.ق.‏ - ‏١٨٠٬٠٠٠ ر.ق.‏ عقد

Snoonu is hiring a Customer Experience Analyst in Doha to investigate customer pain points, retention barriers, and behavior patterns, delivering data-backed insights to grow and retain its user base. You will partner with Data, Product, and CX teams to map journeys, build dashboards, and influence initiatives; strong SQL and BI skills are required, with 3–5 years of experience in analytics.

Role focuses on turning insights into improvements across support workflows, user flows, and proactive CX