Community and Lifestyle Lead

In the words of Isadore Sharp, Founder and Chairman of Four Seasons Hotels and Resorts: "The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It's the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same." This philosophy is the cornerstone of the Four Seasons culture, truly making Four Seasons the best company to work for.

Four Seasons Hotels and Resorts has been recognized by FORTUNE Magazine's 100 Best Companies to Work for, every year since the survey began in 1998.

Join our Team

• Work on a team that is built on mutual respect, collaboration, and excellent service.
• Four Seasons provides employees with the same level of care that we expect to be shared with our guests.
• Four Seasons has been ranked in FORTUNE Magazine's 100 best companies to work for.

Four Seasons Resorts And Residences At The Pearl-Qatar

The upcoming project will include 161 fully-furnished apartments, perfect for both short and long-term stays, as well as 84 Private Residences, set along a private beach surrounded by lush gardens. Guests and residents alike will enjoy a full range of state-of-the-art amenities, including a signature restaurant by Michelin-starred chef, Joël Robuchon.

Our Team:

Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates, and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service, and passion.

Who We Look For:

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

The Community & Lifestyle Lead is responsible for proposing, curating, and leading a robust and high-end calendar of events & activities designed exclusively for the residents, with the goal of creating a sense of community and a highly sought-after resident lifestyle.

Collaborating with major cultural institutions, "celebrity" chefs, curators, journalists, academics, sport and fitness professionals, fashion and luxury brands, travel professionals, and more, to seize the pulse of the destination and beyond.

Be a "glue" for the community, a Four Seasons cultural Ambassador.

Responsibilities

• In collaboration with management, cohesively steer the short and long term strategy in the implementation of the Community and Lifestyle program.
• Build and lead an annual Community and Lifestyle Calendar presented as part of the annual business plan.
• Compile, monitor and manage all relevant budgets. Work alongside the Director of Residences in ensuring the budget for events is part of the annual plan, presented to Owners / HOA.
• Develop programming of events; select speakers, talents, and organizations; contact them, send invites, confirm etc. Create and update event programs and technical run timeline of each event. Follow-up post events and provide a post event report summary.
• Continuously create collaborations and strategic partnerships both locally, regionally, and nationally.
• Be an agent of creation, while fitting to the Four Seasons culture, strategy, and brand.
• Act as a local Ambassador. Promote Four Seasons lifestyle and residences through invaluable real-life connections using unique portfolio of partners and contacts.
• Work closely with the marketing and public relations department to promote the property through this program. Gather resident insights periodically and incorporate resident interest in the programming.
• Manage communication, updates and information about all lifestyle events, activities, and resources, maintain all relevant content on the FS mobile app, property newsletter and on Golden Home.

Tangibles

Oversee event development processes, from initial proposal phase to onsite (and off-site) implementation.

Oversee ongoing communication with all residents.

• Minis: Mini-activities, easy engagements, with minimal spending. 1 – 2 times a month
• Anchors: An extensive collaboration meant to enrich the resident experience, creating a brand differentiation, and opportunity for residents to engage with each other. 4 times a year
• In the Know: Communicate happenings in the community and Four Seasons at large. 4 times a year

Competencies

• Excellent verbal and written communication skills.
• Ability to read, write and speak English; Russian speaker is an advantage.
• Proficiency in Microsoft Office Suite is required.
• Experience in Canva, Adobe Illustrator, or any other graphic design platforms is a plus.
• Ability to work under pressure and manage multiple work streams.
• Superior organizational and time management skills.
• Significant experience working with high profile institutions, non-profit organizations as well as luxury brands and hospitality businesses.
• Strong experience in the arts & culture partnerships and comprehensive knowledge of the local and international art scene, latest lifestyle and health trends and creative industries.
• Ability to initiate and foster relationships, persuasive communicator, and excellent interpersonal skills.
• Relevant network of contacts in the above fields as well as in fashion and luxury retail and hospitality businesses ("celebrity" chefs), journalists, travel, sport, and fitness professionals.
• Superior knowledge of special event coordination and general event operations/management from concept to planning to implementation to optimization.
• Excellent organizational and project management skills; ability to initiate, plan, prioritize and oversee multiple projects successfully and meet frequent deadlines simultaneously.
• Ability to anticipate and resolve issues inherent to event planning and developing resourceful and creative solutions.
• Standard of excellence, diplomacy and attention to detail aligned with the Four Seasons culture, desire to consistently deliver high-impact customer service experience.
• Proven record for engaging individuals in the arts, and cultural institutions as well as building a community.
• Creativity to build momentum and excitement for residents with each event.
• Entrepreneurial, make-it-happen approach, resourceful, and sense of fulfillment from connecting-the-dots and making results happen.
• Flexibility to adapt to a varied work schedule based on regular business hours plus event demands (overtime, nights, weekends, and ability to travel - when necessary).
• Ability to build cohesion within a team of diverse talents and expertise in working towards the same goal in a transparent, collaborative, and organized manner while showing a strong ability to work independently (when necessary).

Our Offering:

• Opportunities to build a successful career with global potential
• Unique strong culture - diversity of 50 different nationalities
• Living accommodation in a high quality, well-resourced apartment
• Excellent Training and Development opportunities
• Employee Recognition Programs
• Complimentary nights at FS Hotels Worldwide
• Paid annual home leave tickets
• Complimentary meals in employee restaurants
• Free transportation to work
• Medical coverage

Work Authorization:

Hotel will apply for the work authorization for a successful candidate.

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