Digital Product Manager

4 days ago

Doha, Baladīyat ad Dawḩah, Qatar Qatar Airline Full time

About the role

The air cargo industry is in an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world's largest global air cargo carrier, Qatar Airways Cargo is leading this change.

To support our vision, we are looking for talents – the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo's position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.

As the business expands, we are pleased to announce an exciting opportunity to be part of our Doha-based Qatar Airways Cargo's Customer Experience Team as a Digital Product Manager.

Join the QR Cargo family and leave a mark as part of the Customer Experience Team.

In this role, you will be responsible for managing key Salesforce based digital product(s) visioning, development, and support activities in Cargo to ensure the optimal customer experience and as per required standards. This would require you to have close interaction and coordination with stakeholders for digital product(s) maintenance and development requests. Moreover, you will spearhead process improvements and change management strategies to ensure high adoption with end users.

As part of your daily responsibilities, you will also:

  • Provide strong leadership to the Cargo Salesforce Digital team to deliver high-quality customer experiences on strategic digital platforms to improve user satisfaction, efficiency, and usability.
  • Manage and own the Salesforce Product Roadmap, including priorities and timelines, based on platform analytics, user feedback and business strategies to align with the business requirements.
  • Manage the end to end implementation of the product vision and strategy based on business objectives and roadmap.
  • Design development proposals based on the market trends and new initiatives pertaining to the customer and staff booking journeys in QR.
  • Participate in current technology advancements relevant to supporting business processes and making recommendations that drive organizational growth and innovation.
  • Liaise with internal and external stakeholders to ensure smooth change management and implementation of products and services.
  • Manage the Salesforce Digital project deliveries to achieve target deadline and budget expectation. Define usage monitoring and improvement plans of Salesforce solutions by implementing performance metrics.
  • Deliver against defined departmental KPls. Track and report on all platform and solution metrics (user analytics) and forthcoming developments on a monthly basis to senior management.
  • Ensure comprehensiveness of portal coverage based on customer requirements and feedback, and its ability to catalyse new revenues for the business.
  • Coordinate with other Product Managers, UX/UI, Engineering, Vendors, and stakeholders to prioritize and manage the product backlog to deliver the highest value business outcomes.
  • Incorporate best in class approaches and agile frameworks in the full solution / product lifecycle as it relates to Salesforce and beyond in Cargo
  • Be the champion and point contact for all solutions on Salesforce in Cargo to help ensure solutions are meeting customer needs, and to influence next generation capabilities that can help solve current and future business challenges
  • Lead a team (direct and indirect) to help manage all products and solutions on the Salesforce platform in Cargo.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. At Qatar Airways, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community and a world class airline.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before.

Together, everything is possible.

Qualifications

About You

We are looking for a professional with the following skills and experience:

  • Bachelor's Degree or Equivalent with Minimum 6 years of job-related experience
  • Experience in Digital Transformation, Digital Product and Project Management tools and platforms
  • Experience in Cargo / Logistic Operations Management, Digital Transformation in Airline and Supply Chain, Online Product Distribution, MIS, e-Commerce and relevant fields.
  • Experience in leading cross-functional teams (technical and business) to deliver digital solutions in an agile delivery environment
  • Managerial skills - Ability to delegate work, set clear direction and manage workflow.
  • Strong mentoring and coaching skills. Ability to train and develop subordinate's skills.
  • Strong working proficiency with Salesforce, its solutions and products
  • Vision, strategy, and roadmap development experience.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So, whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Application Guidelines

If you're ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.

#J-18808-Ljbffr

  • Senior Product Manager for Digital Products

    4 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    Responsibilities: As our Senior Product Manager for Digital Products, you will manage digital product pod activities around feature release at the end of the sprint, including sign-off and initial monitoring. You will also organize sessions to establish UX, UI, back-end deliverables for the sprint, ensuring delivery is in line with standards and...

  • Digital Product Manager Lead

    4 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    Job Overview: We are seeking an exceptional Digital Product Manager Lead to lead our digital product pod in delivering high-quality products. The ideal candidate will have experience in managing cross-functional teams, prioritizing features, and ensuring timely releases. As a key member of our team, you will be responsible for leading one or more assigned...

  • Head of Digital Product Management

    4 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About Us: Qatar Airways Group has grown rapidly, breaking records and setting trends. We're looking for talented individuals who can contribute to our proud story. As our Head of Digital Product Management, you will be part of an extraordinary journey where your skills, imagination, and ambition can grow without boundaries. You'll find infinite opportunities...

  • Digital Product Manager

    4 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Arizoglobal Full time

    About the RoleThis is an excellent opportunity for a motivated UX Designer to grow professionally and contribute to the development of cutting-edge digital products. The successful candidate will work closely with the product development team to create seamless user experiences.Drive the design process from research to launch.Work with stakeholders to gather...

  • Strategic Digital Product Lead

    7 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Vodafone Full time

    Company Overview: As a leading telecommunications company, Vodafone Qatar is committed to delivering exceptional digital experiences to its customers. We are seeking a highly skilled and experienced professional to lead our digital product development and operations.Job SummaryWe are looking for a Strategic Digital Product Lead who will be responsible for...

  • Digital Product Lead

    15 hours ago

    Doha, Baladīyat ad Dawḩah, Qatar Al Abdulghani Motors Co. Full time

    SummaryThe resource will play a crucial role in the development and enhancement of our customer-facing digital products. He/she will work closely with cross-functional teams to gather requirements, define product features, and ensure the successful delivery of high-quality digital solutions that meet the needs of our customers.ResponsibilitiesTranslate...

  • Digital Product Specialist

    4 days ago

    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    About the PositionWe are seeking a highly skilled product designer to join our Digital Enablement Team. As a product designer, you will play a critical role in shaping the overall look and feel of our digital products. Your expertise will help us deliver exceptional user experiences that drive business success.Designing and delivering wireframes, user...

  • Digital Product Creator

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Tanqeeb Full time

    Tanqeeb is a forward-thinking company seeking a skilled Digital Product Creator to join our design team. As a key contributor, you will be responsible for designing and delivering digital products that meet our business goals.Your daily responsibilities will include:Designing user interfaces and user experiences for web and mobile applications.Creating...

  • Digital Product Strategist

    12 hours ago

    Doha, Baladīyat ad Dawḩah, Qatar Al Abdulghani Motors Co. Full time

    Company Overview\Al Abdulghani Motors Co. is a leading provider of innovative digital solutions for the automotive industry.\We are committed to delivering exceptional customer experiences through our cutting-edge products and services.

  • Digital Channel Manager

    7 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Vodafone Full time

    To lead and work closely with respective managers across diverse digital development, monetization, and operations specializing in product ownership, portfolio development, team management, operations management, and customer-oriented product roadmap development in both agile and waterfall environments. The incumbent is to ensure the continuous increase of...

  • Digital Product Designer

    4 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full time

    Are you a highly motivated and creative Digital Product Designer looking for a new challenge? Do you want to work on exciting projects that make a real difference to people's lives?About the role:We are seeking a talented Digital Product Designer to join our team, where you will play a crucial role in crafting exceptional user experiences and creating...

  • Digital Product Analyst

    1 week ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    Job Description - Digital Product Analyst (217442)Job PostingMar 16, 2025, 8:18:26 AM | Primary Location: Doha | Unposting Date: Mar 23, 2025, 8:59:00 PMDescriptionThe air cargo industry is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of...

  • Digital Product Specialist

    1 day ago

    Doha, Baladīyat ad Dawḩah, Qatar Doha Oasis Full time

    Doha Oasis is looking for a talented UI/UX Designer to help us create innovative and user-friendly digital experiences. In this role, you will be responsible for designing intuitive interfaces and ensuring seamless interactions between users and our products.Key ResponsibilitiesSome of the key tasks and responsibilities include:Designing responsive and...

  • Product Owner Manager

    4 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    Job Description - Product Owner Manager (217044)Job PostingJan 26, 2025, 11:01:23 PMPrimary LocationDohaUnposting DateFeb 3, 2025, 12:59:00 PMAbout the roleWe are pleased to announce an exciting opportunity to join our quickly growing Digital Commerce & Service Experiences as a Product Owner Manager.In this role, you will lead the digital product pod to...

  • Digital Product Owner

    1 week ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airline Full time

    The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next Generation program....

  • Salesforce Product Manager

    4 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airline Full time

    At Qatar Airways Cargo, we're committed to delivering exceptional customer experiences through innovative solutions. As a Salesforce Product Manager, you will play a critical role in shaping our digital products and ensuring they meet the needs of our customers.Your primary responsibility will be to manage the end-to-end implementation of the product vision...

  • Digital Product Owner

    4 days ago

    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    About the RoleThe Digital Product Owner will be responsible for leading the development of sophisticated and scalable front-end applications, driving technical excellence, and collaborating closely with cross-functional teams to deliver exceptional user experiences.This role is expected to lead a team of React and Flutter developers and ensure that...

  • Product Design Director

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar COREcruitment Full time

    Join us at COREcruitment as a Product Design Director - Digital Customer Journey. In this role, you'll lead the Customer Experience Design-Digital team, responsible for crafting and refining the digital experience of customers across various touchpoints.With 8+ years of experience in managing major projects across digital customer touchpoints and a degree in...

  • Production Manager

    5 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Flow Talent Full time

    Flow Talent is working with a leading Printing Services company who are recruiting a Production Manager to be based in Qatar.***Please take the time to read the job description, you must meet all the criteria set out below for your application to be considered.***Key aspects of the role include:Oversee the entire production process ensuring compliance with...

  • Digital Product Sales Lead

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    The Media Sales Executive will be responsible for selling and promoting our product offerings to clients in Doha. The ideal candidate should have a strong understanding of media, digital devices, smart solutions, and indoor screen advertising.Job Description:Sell and promote our product offerings to meet or exceed sales targets.Develop and maintain...