Digital Product Analyst

4 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

Job Description - Digital Product Analyst (217442)

Job Posting

Mar 16, 2025, 8:18:26 AM | Primary Location: Doha | Unposting Date: Mar 23, 2025, 8:59:00 PM

Description

The air cargo industry is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world's largest global air cargo carrier, Qatar Airways Cargo is leading this change.

To support our vision, we are looking for talents – the bold, the imaginative and the change-maker. All of whom will support Qatar Airways Cargo's position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.

As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo in Doha as Digital Product Analyst.

Join the QR Cargo family and leave a mark as part of Cargo Customer Experience.

About the role

In this role, you will be responsible for providing functional expertise covering all requirements during the Salesforce program lifecycles (Discovery, Design, Development, Configuration, Testing, Quality Assurance, Go live and past Go live Support).

You would also work as a liaison with stakeholders to define requirements, customize the platform and enable users to get the most out of Salesforce.

As part of your role, your additional responsibilities will include the following:

  • Align with cross-functional teams, including Business Teams, Customers, Design Teams and Technical Leads to work on solutions to deliver value to the customer efficiently, whilst adhering to project timelines.
  • Collaborate with stakeholders and team members to demonstrate new product features, as well as plan product implementations, and communicate on outcomes, learnings and deviations.
  • Analyze emerging trends, user feedback and market insights.
  • Good knowledge and understanding of functional impacts and digital application workflows.
  • Advocates Delivery Transformation, including Agile Methodologies, DevOps, and Product Mindset.
  • Collaborate with data and analytics to capture results and identify opportunities to enhance product value.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before.

Together, everything is possible.

Qualifications

  • At least 4 years of job-related experience and a bachelor's degree or equivalent.
  • Worked in large complex projects, with experience in end-to-end delivery of projects.
  • Expertise in reports and analysis of complex customer and/or commercial data.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.

How to apply

If you're ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.

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