On-Site Service Specialist

7 days ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

You as an Onsite-Support Specialist will be part of Hitachi Energy business based in Doha, Qatar. You will provide Desk Side Support to IT users, for all IT matters requiring physical intervention. You will be responsible for supporting incident resolution by engaging with other support teams/groups within IT. You will also act as a representative of IT organization and face to the customer on behalf of other IT functions.

Your Responsibilities

  1. Troubleshoot issues throughout facility & with remote users along with:
  2. Management of facility & factory network, servers, & hardware; liaison to IT vendors to ensure business continuity.
  3. Printers – manage supplies, provide troubleshooting, & coordinate with technicians.
  4. Phones – assist end users with setup of mobile devices, including MFA, Wi-Fi, and email along with managing hardware and setup for internal Cisco phones.
  5. Accounts – manage use & upkeep of shared user accounts.
  6. Factory PCs – manage deployment of hardware and setup of various types of software.
  7. Network – assist with adding or modifying network connections & cabling.
  8. Hardware – assist & manage various cabling and peripherals for user workstations.
  9. Work with multiple teams on IS & IT needs for integration of new devices & machines.
  10. Provide documentation of issues, solutions, and potential problems.
  11. Provide ad-hoc training to IT users on common IT matters and guide them through self-service tools if required.
  12. Take care of physical stock management of devices and accessories including CMDB updates.
  13. Manage logistics by using local logistic providers to ship and move devices across locations.
  14. Identify and report risks that might downgrade OSS service quality.
  15. Provide support to end users, IT equipment, software in meeting rooms and similar user collaboration/common areas as part of desk-side support.
  16. Host and support third-party technicians.
  17. Regular checks of computer rooms including temperature, air conditioning, cabling and general functionality.
  18. Follow given OSS governance (participate in meetings, follow escalation path, etc.).
  19. Follow OSS procedures defined in Runbook, SOPs, knowledge articles. Drivers license beneficial for this job role.
  20. Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

  1. A university degree or completed an apprenticeship in the field of information technology.
  2. 2 years of professional experience in IT support.
  3. Have a proactive and solution-oriented mind-set and have the ability to work independently and self-driven.
  4. Proficiency in written and spoken English.

Basic Info Location Doha, Ad Dawhah, Qatar Job type Full time Experience Experienced Job function IT, Telecom & Internet Contract Regular Publication date 2024-02-05 Reference number R0037669

#J-18808-Ljbffr

  • Doha, Baladīyat ad Dawḩah, Qatar Compass Global Resourcing (CGR) Full time

    Career Opportunities at Compass Global Resourcing (CGR)We are partnering with a top Qatari construction company to recruit a Site Management Specialist for their high rise building projects in Qatar. This role requires a skilled professional with expertise in site management and high rise construction.Job Description:Oversee construction activities and...


  • Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full time

    Promoting a culture of innovation and sustainability is crucial for Parsons' success in delivering complex infrastructure projects.We achieve this by employing skilled professionals who share our vision for building interconnected communities.The role of the Procurement Officer involves:Monitoring the safety performance of contractors on site;Evaluating...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    LxbfYeaa is a global leader in providing skilled talent and workforce services to transform global projects. We are committed to delivering high-quality solutions that meet the needs of our clients.We are seeking a highly experienced and skilled Site Operations Specialist to join our team. As a key member of our team, you will play a vital role in ensuring...


  • Doha, Baladīyat ad Dawḩah, Qatar Albidaa Group Of Companies Full time

    Company DescriptionAlbidaa Group Of Companies is a Qatari establishment founded in 2006, combining tradition and innovation. The company's goal is to expand investments within Qatar's dynamic landscape while delivering premium products and services that showcase a commitment to excellence.Role DescriptionThis is a full-time on-site role for a Customer...


  • Doha, Baladīyat ad Dawḩah, Qatar McDermott International Full time

    About Our VisionWe're a global organization driven by a shared vision: making the impossible possible. For over 100 years, we've been pushing boundaries and achieving remarkable feats in the energy sector. Today, we're leading the charge in the energy transition.Job OverviewThe Construction Specialist will be responsible for applying their conceptual...


  • Doha, Baladīyat ad Dawḩah, Qatar Anotech Full time

    Job OverviewAnotech is seeking a highly skilled Rotating Equipment Site Operations Specialist to join our team. This individual will be responsible for ensuring the safe and reliable operation of rotating equipment in various industrial settings.


  • Doha, Baladīyat ad Dawḩah, Qatar ATCH Hospitality Service Full time

    Job DescriptionWe are seeking a highly skilled and experienced Optometrist to join our team at ATCH Hospitality Service. The successful candidate will provide specialist care for patients, utilizing their expertise in assessment and treatment plans.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work...

  • Service Technician

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar ASTRA OILFIELD SERVICE AND TRADING Full time

    ASTRA OILFIELD SERVICE AND TRADING specializes in servicing downhole tools and providing various support services to the oilfield industry. Our services include fishing tool servicing, bucking services for Oil Country Tubular Goods, milling tool dressing, and PDC bit remanufacturing. We also offer welding, fabrication, and machine services, and provide high...


  • Doha, Baladīyat ad Dawḩah, Qatar Al Futtaim Group Full time

    Key ResponsibilitiesAs a Building Services Manager - MEP Specialist, your key responsibilities will include developing sustainable building designs for major projects such as commercial, residential, tall tower, and mixed-use developments. You will also be responsible for preparing and verifying designs, converting them into site-worthy shop drawings, and...


  • Doha, Baladīyat ad Dawḩah, Qatar Tadmur Holding WLL Full time

    We are Tadmur Holding WLL, a general trading company that is committed to providing high-quality services to our clients.Job SummaryManage on-site medical services, including medical records and accident reportsEnsure compliance with health and safety standards on-siteProvide emergency care and first aid when neededThe ideal candidate will have academic...

  • Site Coordinator

    7 days ago


    Doha, Baladīyat ad Dawḩah, Qatar Hamilton Aquatics Full time

    Hamilton Aquatics Swimming and Training in the United Arab Emirates is seeking a dedicated and driven Site Coordinator to oversee and deliver our Learn to Swim programme at one of our premier locations in Doha, Qatar. Are you an experienced swimming professional ready to step into a leadership role? Apply today.As a Site Coordinator at Hamilton Aquatics,...


  • Doha, Baladīyat ad Dawḩah, Qatar Tadmur Holding WLL Full time

    At Tadmur Holding WLL, we are seeking a qualified nurse to manage our on-site medical services.Job ResponsibilitiesManage medical records and accident reportsEnsure compliance with health and safety standards on-siteProvide emergency care and first aid when neededWe are looking for a candidate with academic certification from an accredited institution and...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Job DescriptionThe Commissioning Coordinator position at lxbfYeaa requires an individual with strong construction management skills and effective communication abilities. This role involves supervising site construction/installation works, participating in constructability reviews, managing construction risks, and reviewing contractors' plans and...


  • Doha, Baladīyat ad Dawḩah, Qatar OSI Systems, Inc. Full time

    OverviewRapiscan, a leading detection technology provider, seeks an experienced Field Services Engineer to support its X-Ray screening systems in Doha. The ideal candidate will have strong communication skills and the ability to troubleshoot complex systems.Key ResponsibilitiesInstall, commission, and service Rapiscan's X-ray and Trace systems in...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    We are seeking a highly skilled Facility and Property Expert to manage our master community's day-to-day operations. A successful candidate will possess extensive knowledge of facility and property management, as well as community management expertise.Key ResponsibilitiesManage our master community according to established guidelines and strategies.Address...


  • Doha, Baladīyat ad Dawḩah, Qatar ATCH Hospitality Service Full time

    Job OverviewAs an autonomous practitioner and key multi-disciplinary team member, the Optometrist will provide highly specialist, holistic assessment through a patient-centred model of care.The successful candidate will be responsible for providing exceptional visual healthcare based in the OPD and supporting a number of Ophthalmology colleagues.Provide...


  • Doha, Baladīyat ad Dawḩah, Qatar Pullman Hotels & Resorts Full time

    Group Reservation Specialist:We are seeking a Group Reservation Specialist to join our team at Pullman Hotels & Resorts.The successful candidate will have a thorough understanding of the hotel's features and services, as well as the ability to develop and implement strategies to maximize sales revenue.The Group Reservation Specialist will be responsible for...


  • Doha, Baladīyat ad Dawḩah, Qatar ABB Full time

    Senior Automation Specialists play a critical role in ABB's mission to empower everyone to create sustainable solutions. As a Senior Automation Specialist, you will be responsible for performing simple to medium service tasks in AC800M systems like installation, commissioning, maintenance, and identifies technical problems and makes analysis through remote...


  • Doha, Baladīyat ad Dawḩah, Qatar Bounty Hunter World Full time

    **Job Description**Bounty Hunter World is seeking a seasoned Construction Supervisor to manage the construction and installation of oil and gas projects in Doha, Qatar.This is a long-term contract opportunity with a duration of 2-4 years. Due to visa limitations, candidates from certain countries will not be considered for this position. However, if you are...


  • Doha, Baladīyat ad Dawḩah, Qatar GE Vernova Full time

    Job DescriptionThe Grid Automation EHS specialists lead is responsible for owning and coordinating EHS operations. This individual serves as a single point of contact to the cluster on their site or geographies assigned.The Lead EHS Specialist will be responsible for full implementation of GE standards, guidelines, and procedures at customer project sites in...