SAP Data and Analytics Analyst

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Deliver, operate and continuously improve enterprise data and analytics solutions across SAP and selected non-SAP platforms. Translate business information needs into secure, governed and scalable data models, integrations, reports and dashboards; support reliable production services; and contribute to the modernization of the SAP analytics landscape while maximizing the use of standard SAP capabilities. Provide business-process and technical support to users in accordance with agreed service levels, change-management procedures and audit requirements.

Key Accountabilities - 1

Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.

Departmental Reports

Generate or assist in generation of any departmental reports as per management request, in a timely and accurate manner in order to meet company and department requirements governing reporting.

Governance, Compliance and HSE

• Follow Qatalum policies, IT controls, change-management, audit, cybersecurity, data-privacy and records-management requirements.
• Maintain complete and auditable documentation for changes, access, testing, incidents and solution ownership.
• Comply with occupational health, safety and environmental requirements and actively support a safe working environment.

Provide input and recommend the continuous improvement of the company practices taking into account “international best practice”, changes in international standards and changes in the business environment.

Qatarization

Support the development and training of National employees.

Key Accountabilities - 2

SAP Analytics Solution Delivery

• Elicit, analyze and document reporting, dashboard, KPI, planning and data requirements with business process owners and key users.
• Design, build, test, deploy and maintain analytics solutions using the approved SAP data and analytics architecture.
• Develop reusable semantic models, data models, calculations, stories, dashboards and reports that are accurate, performant and user-friendly.
• Support end-to-end delivery activities including solution design, estimation, testing, cutover, hypercare and handover to operations.

Data Integration and Analytics Solutions

• Design, develop and maintain enterprise data-integration and ETL/ELT processes between SAP and non-SAP sources, including validation, reconciliation, monitoring and error handling
• Model and harmonize enterprise data while preserving business context, lineage and consistent definitions across reporting domains.
• Apply data quality, metadata, retention, and governance standards in coordination with data owners, cybersecurity and enterprise architecture
• Ensure ownership and governance of data definitions, lineage, and quality standards across data and analytics environments.
• Develop and support data integration and reporting solutions for SAP BPC and other planning applications.

Platform operations and support

• Administer and support the assigned analytics platforms, connections, schedules, transports, users, roles and authorizations in coordination with SAP Basis and infrastructure teams.
• Monitor availability, capacity, performance and job execution; troubleshoot incidents and problems; perform root-cause analysis; and implement preventive actions.
• Plan and support patches, upgrades, migrations, backup/recovery and disaster-recovery tests in accordance with change and release-management procedures.
• Provide Level 2/3 support and with the vendor or SAP Level 4 support, as required, to ensure timely resolution within agreed service levels

Stakeholder Enablement

• Advise business teams on standard analytics capabilities, report rationalization, self-service analytics and effective use of data.
• Prepare technical documentation, operating procedures, support guides and training materials.
• Train and coach key users and national employees, and conduct knowledge transfer to internal support teams

Project Delivery and Continuous Improvement

• Lead or contribute to analytics implementation, enhancement and cloud-modernization initiatives, including planning, risk management, vendor coordination and status reporting.
• Evaluate new SAP analytics capabilities and recommend adoption based on business value, architecture fit, security, supportability and total cost.
• Identify opportunities to simplify the landscape, retire redundant reports and interfaces, improve automation and reduce operational risk
• Drive continuous improvement by adopting eme