Siebel Techno Function Engineer

1 week ago


Doha, Baladīyat ad Dawḩah, Qatar KBC Technologies Group Full time

Technical Skills:

  1. Need Arabic Speakers Only
  2. Bilingual - Arabic and English
  3. Siebel Tools: Proficient in using Siebel Tools for configuration, customization, and development tasks.
  4. Siebel Open UI: Experience in developing and customizing Siebel Open UI applications.
  5. Siebel Business Services: Strong understanding of Siebel Business Services and their integration with other systems.
  6. Siebel Workflow: Expertise in designing, implementing, and troubleshooting Siebel Workflows.
  7. Siebel Scripting: Proficiency in Siebel Scripting language for customization and automation.
  8. Siebel Integration: Knowledge of integrating Siebel with other systems using various methods, such as EAI, Web Services, and APIs.
  9. Siebel Troubleshooting: In-depth knowledge of Siebel troubleshooting techniques.
  10. Log Analysis: Ability to analyze Siebel logs to identify and resolve issues.
  11. Incident Management: Experience in managing and resolving incidents efficiently.
  12. Problem Management: Ability to identify and resolve root causes of recurring issues.
  13. Change Management: Understanding of change management processes and procedures.
  14. SQL and PL/SQL: Solid understanding of SQL and PL/SQL for database queries and scripting.

Functional Skills:

  1. CRM Domain Knowledge: Strong understanding of CRM concepts and processes; CRM Public sector knowledge is preferred.
  2. Problem-Solving: Excellent problem-solving and troubleshooting skills.
  3. Communication: Effective communication skills, both written and verbal.
  4. Teamwork: Ability to work collaboratively with team members and stakeholders.
  5. Customer Service: Excellent customer service skills.
  6. Time Management: Ability to manage multiple tasks and prioritize effectively.

Additional Considerations:

  1. Certification: Siebel certification can be an asset.
  2. Industry Experience: Experience in public sector can be an asset.
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