Arabic Translator
4 days ago
Reporting to the Vice President Revenue Management with a Dotted Line to the General Managers, the Cluster Director Revenue Management is responsible for maximizing revenue and profitability across multiple properties within a designated cluster. This role involves strategic planning, analysis, and implementation of revenue management practices to optimize pricing, inventory, and distribution strategies. The ideal candidate will possess strong leadership skills, a deep understanding of market dynamics, and a proven record of accomplishment of driving revenue growth.
Key Responsibilities:
- Develop and execute revenue management strategies to achieve financial goals for the cluster of properties.
- Analyze market trends, competitor performance, and customer behavior, and update pricing and inventory management.
- Collaborate with hotel leadership teams to establish revenue targets and ensure alignment with overall business objectives.
- Monitor and evaluate key performance indicators (KPIs) to assess the effectiveness of revenue management strategies and make data-driven adjustments.
- Oversee the implementation of pricing policies, distribution strategies, and promotional activities across the cluster.
- Provide training and support to property-level revenue management teams to enhance their skills and knowledge.
- Conduct regular revenue meetings with property managers to review performance and discuss strategies for improvement.
- Ensure best practices and standard operating procedures (SOP) are followed to maximize synergies and drive profitability.
- Utilize revenue management systems and tools to analyze data and generate actionable insights.
- Foster a culture of continuous improvement and innovation within the revenue management team.
People & Culture:
- Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance, and workforce change situations.
- Strive to increase employee engagement by promoting a positive work environment where each employee is informed and proactive about the overall business goals.
- Ensure all mandatory training is compliant.
- For all supervisory positions, have a transparent development programme in place in conjunction with the People & Culture leader as well as Learning & Development.
- Development of direct reports to give them ongoing feedback and development.
- Ensure biannual Talent Review process is conducted and associated documentation maintained to the required standard.
- Facilitate the performance management cycle from probation reviews to annual performance reviews and development plans.
Finance:
- The activities and contribution of the role will impact the performance of the hotel.
- They will act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.
- They will be required to exercise sound judgment and integrity at all times to ensure confidentiality of protected information.
- Be fiscally competent in budgeting and forecasting, including the commentary that goes with the documents/meetings.
- Demonstrate full awareness of hotel budget/P&L and work towards achieving it by minimizing expenses and maximizing revenue through suggestions on payroll forecasts and hiring plans.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree preferred.
- More than 8 years of revenue management experience in the hospitality industry with a proven record of success. Last 3-5 years as a director and working in a cluster environment.
- Strong analytical skills and proficiency in revenue management systems and tools.
- Excellent leadership and communication skills with the ability to influence and collaborate effectively.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Strategic thinker with a strong understanding of market dynamics and consumer behavior.
- Must be a highly capable user of Microsoft Office programs, including Excel, Word, PowerPoint, and Outlook.
- Able to work with remote colleagues and manage multiple stakeholders.
- Able to travel 25% of the time.
Additional Information:
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands
- Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work.
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate, and make a positive impact.
- The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture.
Remote Work:
Employment Type:
Key Skills: ASC 606, Hotel Experience, Hospitality Experience, GAAP, Accounting, Revenue Management, Pricing, Analysis Skills, Salesforce, SOX, ERP Systems, NetSuite.
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