Senior Customer Experience Manager, Telecom

منذ 2 أيام

Doha, قطر Foreground دوام كامل ‏٢٨٠٬٠٠٠ ر.ق.‏ - ‏٤٨٠٬٠٠٠ ر.ق.‏ عقد

Foreground in Doha is seeking a Customer Experience Manager to elevate service standards across telecom channels and touchpoints. This role focuses on shaping customer journeys and driving superior engagement across call center, digital and in-store interactions.

With 8+ years in CX, you will lead service transformation initiatives, monitor satisfaction metrics, and collaborate with product and marketing teams to deliver seamless client experiences in a dynamic telecom environment.