IT Application Manager

4 days ago

Doha, Baladīyat ad Dawḩah, Qatar Kaiser Electro-Optics Inc. Full time

Join to apply for the IT Application Manager role at KEO International Consultants.

Overview

KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we've led with vision, contributing to many of the world's most ambitious projects, iconic places, remarkable experiences and prosperous communities.

As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 57th largest global architecture firm and the #1 Firm in the Middle East Region in their 2023 WA100 Survey.

We invite you to join us. When you join KEO, you'll discover more than just a job – you'll find a supportive environment that fosters your professional development through internal global mobility and career development within a culture that supports company-wide health and well-being.

Responsibilities

Our newest opportunity is for a talented IT Application Manager, seconded to our Client from the government sector in Doha, Qatar. This role is responsible for managing and administering the current and new application landscape for our client.

We envisage success in this role to include:

  • Overseeing the day-to-day operations of critical software applications.
  • Ensuring applications are running efficiently and meet business requirements.
  • Planning and executing software updates, patches, and upgrades.
  • Leading application-related projects, including new implementations, upgrades, and integrations.
  • Developing project plans, setting timelines, and ensuring deliverables are met on time and within budget.
  • Managing a team of application support specialists and developers.
  • Assigning tasks, monitoring performance, and providing guidance on technical issues.
  • Liaising with software vendors and service providers to ensure proper support.
  • Negotiating contracts and managing service level agreements (SLAs).
  • Collaborating with business stakeholders to gather requirements and prioritize application enhancements.
  • Monitoring and preparing budgets for operational and new initiatives in coordination with Finance.
  • Monitoring application performance and troubleshooting issues.
  • Resolving complex technical problems and ensuring minimal disruption to business operations.
  • Maintaining comprehensive documentation of application configurations, processes, and user manuals.
  • Providing regular reports on application performance, usage, and issues to senior management.
  • Implementing preventive measures and proposing long-term solutions.
Qualifications

To be successful in this dynamic opportunity, we envision that your career journey to date will include a minimum of 10 years' experience in the IT field partnered with a Bachelor's Degree in Computer Engineering, Management Information Systems, Computer Information Systems or related field, including five (5-7) years of the required experience in managing enterprise applications and staff of a small or medium-sized Software/Applications environment.

  • Understanding and practical skills in managing the SDLC.
  • Strong experience in Oracle E-Business Suite, ERP, Microsoft SharePoint, Microsoft Azure Cloud, Document Management System, CRM, Mobile Applications, Business Intelligence, AI/Gen AI capabilities, and others.
  • Experience in business process improvements aligned to support IT implementations.
  • Experience in managing IT Business Applications in Railway.
  • Knowledge of current trends in the specific field including Cloud capabilities, Microsoft Power Apps, and AI/GenAI capabilities.
  • Knowledge of information technology applications, processes, software, and equipment.

KEO's performance is founded upon integrity, results, innovation, safety, and our people. We embrace diversity and recognize its contribution to client success wherever we work.

We are excited to hear how you can partner with our award-winning team.

Seniority Level
  • Mid-Senior level
Employment Type
  • Full-time
Job Function
  • Engineering, Information Technology, and Project Management
Industries
  • Civil Engineering, Construction, and IT Services and IT Consulting
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