Bartender

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Job Description

The Bartender is responsible for preparing and serving a variety of beverages while delivering exceptional guest experiences in line with Our Habitas brand standards. The role requires creativity, attention to detail, excellent beverage knowledge, and a genuine passion for hospitality.

The Bartender ensures the bar operates efficiently, maintains high standards of cleanliness and presentation, and creates memorable guest experiences through personalized service and meaningful interactions.

Beverage Preparation and Service

Prepare and serve a wide selection of mocktails, fresh juices, smoothies, specialty beverages, coffee, tea, and other beverages in accordance with resort standards.

Ensure consistency in beverage quality, taste, presentation, and portion control.

Demonstrate creativity in developing signature beverages using fresh, seasonal, and locally inspired ingredients.

Maintain excellent knowledge of beverage menus, ingredients, preparation methods, and potential allergens.

Recommend beverages based on guest preferences and dietary requirements.

Ensure timely and efficient beverage service during regular operations, events, and special functions.

Follow standardized recipes and established beverage preparation procedures.

Guest Experience and Service Excellence

Welcome and engage guests warmly, creating a friendly and personalized atmosphere.

Anticipate guest needs and provide recommendations to enhance their dining experience.

Handle guest requests, concerns, and feedback professionally and promptly.

Build positive relationships with guests while maintaining appropriate professional boundaries.

Demonstrate excellent communication skills and cultural awareness when interacting with guests of different nationalities.

Support the Food & Beverage team in delivering memorable experiences consistent with the Our Habitas philosophy.

Bar Operations and Cleanliness

Maintain cleanliness, organization, and proper presentation of the bar and surrounding service areas.

Ensure all bar equipment, glassware, utensils, and preparation surfaces are cleaned and sanitized.

Complete daily opening and closing procedures, including equipment checks, preparation, cleaning, and stock replenishment.

Ensure proper storage, labeling, and rotation of beverage ingredients in accordance with FIFO principles.

Monitor the condition of bar equipment and immediately report maintenance issues.

Comply with food safety, hygiene, HACCP, and resort health and safety requirements.

Inventory and Cost Control

Monitor beverage inventory and ensure adequate stock levels for daily operations.

Assist with stock counts, requisitions, and inventory management.

Minimize wastage through proper portion control, storage, and preparation techniques.

Monitor product expiry dates and ensure proper stock rotation.

Report stock shortages, damaged items, and discrepancies to the supervisor.

Support departmental cost-control initiatives while maintaining beverage quality and service standards.

Sales and Revenue Generation

Promote specialty beverages, seasonal offerings, and Food & Beverage promotions.

Apply appropriate upselling and suggestive selling techniques to enhance guest satisfaction and revenue.

Maintain accurate billing and process guest orders through the point-of-sale (POS) system.

Support the introduction and promotion of new beverage concepts and signature drinks.

Contribute ideas to improve beverage offerings, operational efficiency, and guest engagement.

Teamwork and General Responsibilities

Work closely with the Culinary and Food & Beverage teams to ensure smooth daily operations.

Assist with restaurant service, events, and other operational requirements when necessary.

Participate in departmental briefings, training sessions, and resort activities.

Maintain professional grooming, personal hygiene, and appearance standards.

Demonstrate teamwork, flexibility, accountability, and a positive attitude.

Support the resort's sustainability initiatives by minimizing waste and promoting responsible use of resources.