Assistant Engineering Manager

DUTIES & RESPONSIBILITIES

Engineering Operations & Maintenance

• Support the day-to-day operation of the Engineering Department and ensure the smooth functioning of all resort facilities and equipment.
• Conduct regular inspections of guest villas, public areas, F&B outlets, kitchens, offices, associate areas, and other facilities to identify maintenance requirements.
• Ensure all mechanical, electrical, plumbing, HVAC, refrigeration, water, drainage, and other building systems are maintained in safe and efficient operating condition.
• Respond promptly to engineering-related guest and operational requests, prioritizing issues according to urgency and potential impact.
• Troubleshoot technical problems and provide practical solutions to minimize operational disruption.
• Coordinate repairs and maintenance activities with other departments to minimize inconvenience to guests.
• Ensure engineering workshops, plant rooms, storage areas, and technical spaces are maintained in a safe, clean, and organized condition.

Preventive Maintenance & Asset Management

• Support the implementation and monitoring of the resort's preventive maintenance program.
• Ensure preventive maintenance schedules are completed on time and accurately documented.
• Maintain appropriate records for equipment servicing, repairs, inspections, warranties, and maintenance history.
• Identify recurring defects and conduct root-cause analysis to reduce repeat breakdowns.
• Monitor the condition and performance of resort assets and recommend repair, replacement, or improvement where required.
• Ensure critical spare parts and engineering supplies are maintained at appropriate levels, particularly considering the resort's remote location.

Guest Experience

• Ensure all engineering concerns affecting guests are addressed with urgency, professionalism, and sensitivity.
• Work closely with Front Office, Housekeeping, F&B, Spa, Security, and other departments to resolve maintenance-related guest concerns.
• Personally follow up on significant or recurring technical issues affecting the guest experience.
• Ensure Engineering associates demonstrate appropriate grooming, communication, and service standards when working in guest-facing areas or occupied villas.
• Promote a preventive approach to maintenance to minimize technical issues before they impact guests.

Team Leadership

• Assist in leading, supervising, scheduling, and developing the Engineering team.
• Allocate daily assignments and ensure appropriate follow-up and completion of work orders.
• Conduct daily briefings and ensure effective communication and handover between shifts.
• Monitor team performance and provide regular coaching, feedback, and technical guidance.
• Support the training and development of Engineering associates to improve technical capability and operational effectiveness.
• Promote teamwork, accountability, ownership, and a positive working environment.
• Support the Director of Engineering/Chief Engineer in managing performance and addressing conduct or performance concerns in coordination with People & Culture.
• Assume responsibility for the Engineering Department in the absence of the Director of Engineering/Chief Engineer when required.

Health, Safety & Compliance

• Ensure engineering activities comply with all applicable health, safety, fire and life safety, environmental, and statutory requirements.
• Ensure team members follow appropriate safety procedures, including the correct use of PPE, tools, equipment, and chemicals.
• Participate in fire and life safety inspections, emergency preparedness, drills, and testing of critical systems.
• Identify and immediately report potential hazards and take appropriate corrective action.
• Ensure contractors comply with the resort's safety and security requirements while working on property.
• Maintain accurate inspection, testing, maintenance, and compliance records.

Energy & Sustainability

• Monitor energy and water consumption and identify opportunities to improve efficiency.
• Support initiatives to reduce energy consumption, water usage, waste, and the resort's environmental impact.
• Promote environmentally responsible engineering practices aligned with the sustainability philosophy of Our Habitas.
• Recommend technical improvements that contribute to both operational efficiency and sustainability.

Financial & Inventory Management

• Support the Director of Engineering/Chief Engineer in preparing and managing the department's operating and capital expenditure requirements.
• Monitor engineering expenses and identify oppo