Head of 24/7 Service Desk
احفظ هذه الوظيفة وحافظ على تنظيم بحثك
قم بإنشاء حساب مجاني لحفظ الوظائف وإنشاء التنبيهات والعودة إلى هذه القائمة من لوحة التحكم الخاصة بك.
malomatia is seeking an SDU Leader to drive end-to-end Service Desk, IT Support, and L1 Application Functional Support for enterprise and government clients in Qatar. The role emphasizes ITIL v4 governance, 24x7 operations, and strong commercial oversight across SLA-driven contracts.
The candidate will manage multi-tier teams (L1/L2) across multiple accounts, ensuring service quality, customer satisfaction, and continuous improvement in a high-performing delivery organization.