NCR ATM Software Support Engineer | Qatar
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Location: Qatar
Job Category: Information Technology (IT) & Software
Job Overview
Nair Systems is hiring an NCR ATM Software Support Engineer for its Qatar operations. The role involves providing Level 1 analysis and operational support for NCR ATM software, coordinating with NCR software support teams, and assisting with software deployments and production fixes.
The selected candidate will support operational projects, investigate incidents, share technical findings, and complete assigned technical requests. Candidates should be available to join within two weeks, with a maximum acceptable joining period of one month.
Key Responsibilities
- Perform Level 1 analysis of NCR ATM software issues.
- Raise support tickets with NCR ATM Software Support based on analysis and feedback.
- Support operational projects and provide assistance with operational issues.
- Assist with deployment of patches and development releases.
- Support production fixes based on SIT/UAT progress.
- Share logs and technical findings for incidents and support cases raised with NCR Software Support.
- Complete assigned technical requests.
Requirements & Qualifications
- Experience with NCR ATM software support and related operational activities.
- Ability to perform Level 1 analysis and raise support tickets.
- Knowledge of incident investigation and technical log sharing.
- Ability to support software patch deployments, development releases, and production fixes.
- Understanding of SIT/UAT progress and its relationship to production fixes.
- Ability to complete assigned technical requests.
- Availability to join within 2 weeks; maximum joining time is 1 month.
Experience Requirement: Not specified in the original vacancy announcement.
Salary, Benefits & Career Growth
Salary and benefits have not been specified. This opportunity offers exposure to ATM software support, incident analysis, operational projects, software deployments, and production support processes.
Application Process
Joining Time: Within 2 weeks (maximum 1 month).