Assistant Manager

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

Responsibilities:

  • To ensure the highest standard of property presentation is maintained in all areas of the property with a specific emphasis on guest accommodation, leisure facilities, restaurant, public areas, and back of the house.
  • Assist in implementation of service standards supported by training and development programs for all direct reports and their subordinates.
  • Assist in overseeing training and development of housekeeping attendants, public area attendants, linen attendants and service attendants in accordance with service delivery requirements, service standards, equipment use and safe work methods.
  • Maintain effective relationships with external/out sourced service providers and suppliers with regard to agreed service level agreements (SLA's).
  • Conduct supplies inventory control systems in accordance with approved procedures.
  • Supervise a lost property reporting and control system with the direction of the Executive Housekeeper.
  • Assist during stock takes of housekeeping supplies, assets, plant and equipment and consumables.
  • Assist in the implementation and managing a quality assurance program that addresses all aspects of property presentation, hygiene, staff presentation and conduct.
  • Execute the planned periodic cleaning schedules for maintenance cleaning, special finishes and warranty cleaning, fabric care and spring cleaning.
  • Assist in controlling the staff uniform cleaning, repairs, issuance, inventory of spares and replacements.
  • Maintain open and effective communication with the Guest Relations and Maintenance Departments to ensure guest feedback, special requests, service assistance and maintenance complaints are responded to promptly and in a professional manner.
  • Ensure voco Doha West Bay Suites policies and procedures are adhered to at all times.
  • To maintain professional business confidentiality.
  • Conduct and minute regular staff communication meetings.

What We Need From You:

FINANCIAL RETURN:

  • Assist in submitting expense claims in the required format.
  • Facilitate the smooth running of the housekeeping department by ensuring an adequate supply of materials and equipment.
  • Observe and comply with the company's requisition and purchase order system.

PEOPLE:

  • Ensure effective inter departmental communication at all times.
  • When on duty lead, motivate and develop all direct reports to achieve agreed business outcomes and objectives.
  • Assist in ensuring the completion of timesheets and requests for personal leave for all direct reports and subordinates are managed in accordance with company policies and procedures.
  • Identify appropriate training and development needs of the department.
  • Be prepared to give and receive feedback on all matters pertaining to the performance and conduct of the team, individuals and self.
  • Manage the welfare of all direct reports with a view to developing a positive and harmonious work place.
  • Actively participate in observing all workplace health and safety requirements and report any issues to the relevant department manager.

GENERAL:

  • Attend daily operations and department head meetings in the absence of the department head, workplace safety meetings, monthly financial meetings and any other required meeting.
  • Be aware on the Balanced Scorecard relative to the Housekeeping Department function.
  • Identify opportunities to innovate service delivery and product offerings to meet and exceed client expectations.
  • Maintain in good working order all property and equipment.

PERSONAL CHARACTERISTICS:

  • Prior experience gained from working in Qatar hotel/serviced apartment market.
  • Systematic and organized.
  • Prior housekeeping supervisory level experience.
  • Excellent English oral and written communication skills.
  • Recognized qualification in hotel management.
  • Ability to implement and manage new processes.
  • Ability to lead and motivate others to achieve their potential.
  • Competency in Microsoft applications (Word, Excel, Power Point) and hotel property management systems (OPERA or similar), and work order systems.
  • A passion for excellence.
  • A sense of humour.

At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

voco brand comes to life in hotels that you can count on but that are different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Hotels that are built on sustainability where we look after the planet with the same care as we look after our guests and colleagues. Let's Go Further Together.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

#J-18808-Ljbffr

  • Assistant Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Hyatt Full time

    You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit centre,...

  • Assistant Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Hyatt Corporation Full time

    Assistant Manager - Outlet (Arabic Speaker)SummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned...

  • Assistant Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Hyatt Hotels Corporation Full time

    If you're looking for a career with Apple Leisure Group, please click here to view job postings.Assistant Manager - Guest Experience (Arabic Speaker)Andaz Doha QA - Doha - DohaFront OfficeEntry Level ManagerFull-timeWorldwideSummaryHyatt is a global hospitality brand with one driving purpose: to care for people so they can be their best. Through listening,...

  • Manager's Assistant

    6 days ago

    Doha, Baladīyat ad Dawḩah, Qatar United Development Company (UDC) Full time

    About the PositionThe Manager's Assistant will play a critical role in supporting the Business Development Manager, ensuring the smooth operation of their office and contributing to the company's overall success.Key Responsibilities:Provide high-level administrative support, including handling correspondence, coordinating travel arrangements, and maintaining...

  • Assistant Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Hyatt Corporation Full time

    SummaryHyatt is a global hospitality brand with one driving purpose : to care for people so they can be their best. Through listening, noticing others, and extending meaningful gestures, we consistently deliver distinct experiences demonstrating how little understanding goes a long way. Andaz means "personal style" in Hindi. Andaz Doha means, five-star...

  • Assistant Manager

    6 days ago

    Doha, Baladīyat ad Dawḩah, Qatar ANdAZ Full time

    Organization - Andaz DohaSummaryHyatt is a global hospitality brand with one driving purpose: to care for people so they can be their best. Through listening, noticing others, and extending meaningful gestures, we consistently deliver distinct experiences demonstrating how little understanding goes a long way.At Andaz, which translates from Hindi as...

  • Assistant Manager

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Hyatt Full time

    Hyatt is a global hospitality brand with one driving purpose: to care for people so they can be their best. Through listening, noticing others, and extending meaningful gestures, we consistently deliver distinct experiences demonstrating how little understanding goes a long way.At Andaz, which translates from Hindi as "personal style", we empower each...

  • Assistant Restaurant Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Valence Group Full time

    We're searching for a talented and driven Assistant Restaurant Manager to join our team. As the Assistant Restaurant Manager, you'll play a crucial role in supporting the day-to-day operations of our restaurant, ensuring exceptional customer service, and helping to create memorable dining experiences for our guests.Key ResponsibilitiesStaff ManagementAssist...

  • Assistant Manager

    2 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Four Seasons Hotels and Resorts Full time

    About Four SeasonsFour Seasons Hotels and Resorts is a luxury hospitality company that operates across the globe. Our mission is to deliver exceptional guest experiences through a commitment to quality, service, and excellence.We are looking for an Assistant Outlet Manager to join our team at the Four Seasons Resort and Residences at The Pearl-Qatar in Doha....

  • Retail Assistant Manager

    1 week ago

    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Job SummaryWe are seeking a highly skilled and experienced Retail Assistant Manager to join our team. In this role, you will be responsible for leading a team of sales assistants, providing guidance and support, and ensuring the smooth operation of the store.Responsibilities include:Leading and motivating a team of sales assistants.Providing coaching and...

  • Assistant Manager

    1 week ago

    Doha, Baladīyat ad Dawḩah, Qatar Hyatt Full time

    About Hyatt Regency Oryx DohaWelcome to Hyatt Regency One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes...

  • Assistant Outlet Manager

    6 days ago

    Doha, Baladīyat ad Dawḩah, Qatar HYATT HOTEL Full time

    Roles and responsibilities You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a...

  • Assistant Manager

    3 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Hyatt Regency Full time

    Organization- Hyatt Regency DohaSummaryAbout Hyatt Regency Oryx DohaWelcome to Hyatt Regency One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad...

  • Planning Manager Assistant

    4 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Project Management (QPM) Full time

    Job DescriptionThe Planning Manager Assistant will be responsible for assisting the Planning Manager in the Program Management function of the Lusail Project.This includes maintaining and updating master programs, preparing reports for Senior Management, and interfacing with various stakeholders.Key qualifications include a Bachelor's degree in Civil...

  • Force Manager Assistant

    4 days ago

    Doha, Baladīyat ad Dawḩah, Qatar GovCIO Full time

    OverviewGovCIO is currently hiring for a Force Manager Assistant to support the CJ-3 Director and is responsible for assisting the headquarters with monitoring, assessing, and managing all force requirements. This position will be located in Doha, Qatar and will be an onsite position.ResponsibilitiesThe Force Manager Assistant supports the CJ-3 Director and...

  • Chef Assistant Manager

    1 week ago

    Doha, Baladīyat ad Dawḩah, Qatar Hyatt Hotels Corporation Full time

    Hyatt Hotels Corporation is seeking a highly skilled and experienced Chef Assistant Manager to join our culinary team. The successful candidate will be responsible for assisting the Executive Chef, overseeing kitchen operations, and maintaining high standards of food quality, presentation, and customer satisfaction.Key ResponsibilitiesAssist the Executive...

  • Assistant Restaurant Manager

    6 days ago

    Doha, Baladīyat ad Dawḩah, Qatar The Ned Doha Full time

    Roles and responsibilities Operational Management:Assist in managing day-to-day operations of the restaurant. Ensure compliance with health, safety, and sanitation regulations. Supervise and coordinate activities of the outlet. Monitor inventory levels and order supplies as needed. Staff Management:Assist in hiring, training, and scheduling staff. Provide...

  • Assistant Engineering Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Millennium Hotels and Resorts MEA Full time

    As an Assistant Engineering Manager, you play a crucial role in supporting the Engineering Manager in overseeing the hotel's engineering operations. You assist in managing the department, ensuring the smooth functioning of the physical infrastructure, and contribute to creating a safe and efficient environment.Key Job Responsibilities:Collaborate with the...

  • Reporting Manager Assistant

    7 days ago

    Doha, Baladīyat ad Dawḩah, Qatar CH2M HILL Careers Full time

    ResponsibilitiesThis Reporting Manager Assistant role involves assisting and reporting to the Programme Controls Reporting Manager, coordinating the input and production of key monthly Programme and Project reports.The ideal candidate will be able to work closely with project teams and external stakeholders to produce and analyze these reports, while also...

  • Assistant Manager

    4 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Andaz Doha Full time

    Duties and responsibilities related to the Assistant Manager - Engineering role:Provide guidance and direction to the engineering team, ensuring that colleagues are motivated, engaged, and equipped to perform their duties effectivelySupport the Director of Engineering and Engineering Manager with the day-to-day running of the departmentLead troubleshooting...