Assistant Restaurant Manager

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar Valence Group Full time

We're searching for a talented and driven Assistant Restaurant Manager to join our team. As the Assistant Restaurant Manager, you'll play a crucial role in supporting the day-to-day operations of our restaurant, ensuring exceptional customer service, and helping to create memorable dining experiences for our guests.

Key Responsibilities

Staff Management

  • Assist in recruiting, training, and supervising restaurant staff.
  • Support scheduling employees and managing shifts effectively.
  • Provide leadership and motivation to the team in the absence of the Restaurant Manager.

Customer Service Support

  • Assist in maintaining high customer satisfaction by upholding excellent service standards.
  • Handle customer complaints and concerns professionally, providing resolutions when needed.
  • Support staff in delivering outstanding customer service experiences.

Operational Management

  • Help oversee day-to-day operations, including opening and closing procedures.
  • Assist in monitoring and managing inventory levels, ordering supplies as needed.
  • Ensure compliance with health and safety regulations and enforce standard operating procedures.

Financial Management

  • Aid in monitoring budgets, expenses, and revenue.
  • Assist in controlling costs and maximizing profitability.
  • Support in preparing financial reports for management.

Marketing and Promotion Assistance

  • Assist in developing and implementing marketing strategies to attract customers.
  • Support the promotion of special events or offers and utilize social media for advertising.

Quality Control Support

  • Help ensure food, beverages, and service meet established standards.
  • Assist in monitoring food preparation and presentation quality.

Training and Development Support

  • Aid in providing ongoing training to staff to enhance skills and performance.
  • Stay updated on industry trends to share knowledge with the team.

Vendor Relations Support

  • Assist in establishing and maintaining relationships with suppliers.
  • Help monitor supply quality and address issues.

Community Engagement Support

  • Assist in establishing a presence in the local community and responding to feedback.

Qualifications

  • Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
  • Minimum of 2 years of experience in a supervisory role within the restaurant industry.
  • Strong leadership and communication skills.
  • Excellent organizational and time management abilities.
  • Knowledge of food safety and sanitation regulations.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
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