Reservation Agent
3 weeks ago
- Process all reservation requests,changes, and cancellations received by phone, fax, ormail.
- Identify guest reservation needs anddetermine appropriate room type.
- Verifyavailability of room type and rate.
- Explainguarantee, special rate, and cancellation policies tocallers.
- Accommodate and document specialrequests.
- Answer questions about propertyfacilities/services and roomaccommodations.
- Follow sales techniques tomaximize revenue.
- Input and access data inreservation system.
- Indicate special roomreservation types (e.g., complimentary rooms, employee discounts,travel agent inspection rates, and wholesale reservations) byinputting the correct code and rate into the reservationsystem.
- Follow proper escalation procedureswhen addressing guest concerns.
- Follow allcompany policies and procedures; ensure uniform and personalappearance are clean and professional; maintain confidentiality ofproprietary information; protect company assets; protect theprivacy and security of guests andcoworkers.
- Welcome and acknowledge all guestsaccording to company standards; anticipate and addressguests' service needs; assist individuals withdisabilities; thank guests with genuineappreciation.
- Speak with others using clear andprofessional language; answer telephones using appropriateetiquette.
- Develop and maintain positiveworking relationships with others; support team to reach commongoals; listen and respond appropriately to the concerns of otheremployees.
- Comply with quality assuranceexpectations and standards.
- Move, lift, carry,push, pull, and place objects weighing less than or equal to 10pounds without assistance.
- Perform otherreasonable job duties as requested bySupervisors.
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Reservations Agent
5 days ago
Doha, Qatar Hilton Full timeReservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...
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Reservations Agent
4 weeks ago
Doha, Qatar Hilton Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
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Reservations Agent
4 days ago
Doha, Qatar DoubleTree by Hilton Hotel Doha Old Town Full timeDescriptionA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
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Reservations Agent
9 hours ago
Doha, Qatar Hilton Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for...
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Reservations Agent
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar DoubleTree by Hilton Hotel Doha Old Town Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for...
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Reservation Agent
7 days ago
Doha, Qatar Rixos Gulf Hotel Doha Full time**Reservation Agent** The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated...
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Reservation Agent
3 weeks ago
Doha, Qatar Westin Hotels & Resorts Full timeProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type.Verify availability of room type and rate.Explain guarantee, special rate, and cancellation policies to callers.Accommodate and document special requests.Answer questions about property...
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Reservation Agent
7 days ago
Doha, Qatar voco Full timeSell the voco® Doha West Bay Suites product and services using up-selling and suggestive selling techniques - Promote the Hotel’s products and services - Maintain a high level of product and service knowledge about voco® Doha West Bay Suites. - Prepare and execute action plans which increase reservation sales and associated business - Offer waitlist...
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Reservation Agent
4 days ago
Doha, Qatar The Cavalry Global Full time**Job Title: Reservation Agent** **Location: Qatar** **Start Date: Before November 20th, 2023** Are you ready to embark on a journey in the world of luxury hospitality? We are thrilled to announce the opening of a magnificent 5-star resort in Qatar this December, and we are seeking a detail-oriented Reservation Agent to join our team. If you have a...
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Reservations Agent
3 weeks ago
Doha, Qatar Anantara Hotels, Resorts and Spas Full timeAs Reservations Agent you will directly support the Reservations Supervisor in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue...
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Hotel Reservation Agents
4 weeks ago
Doha, Qatar HotelsCheapBooking.com Full timeHotel Reservation Agents, Doha **Responsibilities**: Manage online hotels reservations via company website. Assist customers or travelers who wish to make reservations with a hotel. Experience And **Requirements**: No experience is required. Prefer one year of experience and be familiar with the hotel reservation system. Proficiency in customer service...
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Reservations Agent
3 weeks ago
Doha, Qatar Anantara Hotels, Resorts and Spas Full timeAs Reservations Agent you will directlysupport the Reservations Supervisor in driving the performance ofthe reservations team on property. You will ensure that allSOP's are being adhered to. You will further assist inmaintaining and improving reservations operations to ensure a highdegree of accuracy in guest reservations, maximising revenueopportunities...
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Reservation Agent
3 weeks ago
Doha, Qatar Westin Hotels & Resorts Full timeProcess all reservation requests, changes,and cancellations received by phone, fax, or mail. Identify guestreservation needs and determine appropriate roomtype.Verify availability of room type andrate.Explain guarantee, special rate, andcancellation policies to callers.Accommodate anddocument special requests.Answer questions aboutproperty...
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Reservations Agent
1 month ago
Doha, Qatar Azizi Foods Full timeJob SummaryProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about...
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Reservations Agent
3 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Azizi Foods Full timeJob SummaryProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about...
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Reservation Agent
7 days ago
Doha, Qatar RIXOS RIXOS DOHA QETAIFAN ISLAND Full time**Rixos Qetaifan Island North** Opening in 2023, Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of...
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Cluster Reservations Agent
3 weeks ago
Doha, Qatar The Ritz-Carlton Full timeProcess all reservation requests, changes, and cancellations received by phone, fax, or mail.Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.Explain guarantee, special rate, and cancellation policies to callers.Accommodate and document special requests. Answer questions about property...
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Female Reservation Agent
1 day ago
Doha, Qatar Dar Travel Full timeWe are Looking for FEMALE Reservation agent - Travel Agency Required EXPERIENCE & Knowledge in Amadeus booking systems,Abilities and Skills,have strong interpersonal and communications skills Pay: QAR2,500.00 - QAR3,500.00 per month
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Reservation Agent
3 weeks ago
Doha, Qatar Marriott International Full timeProcess all reservation requests, changes, and cancellations received by phone, fax, or mail.Identify guest reservation needs and determine appropriate room type.Verify availability of room type and rate.Explain guarantee, special rate, and cancellation policies to callers.Accommodate and document special requests.Answer questions about property...
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Reservations Agent
4 weeks ago
Doha, Qatar Marriott International, Inc Full time**Job Number** 24050587 **Job Category** Reservations **Location** The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...