Store Manager

2 weeks ago


Doha, Qatar al futtaim group Full time

Established in the 1930s as a tradingbusiness, Al-Futtaim Group today is one of the most diversified andprogressive, privately held regional businesses headquartered inDubai, United Arab Emirates. Structured into five operatingdivisions; automotive, financial services, real estate, retail andhealthcare; employing more than 35,000 employees across more than20 countries in the Middle East, Asia and Africa, Al-Futtaim Grouppartners with over 200 of the world's most admired andinnovative brands. Al-Futtaim Group’s entrepreneurshipand relentless customer focus enables the organization to continueto grow and expand; responding to the changing needs of ourcustomers within the societies in which we operate. By upholdingour values of respect, excellence, collaboration and integrity;Al-Futtaim Group continues to enrich the lives and aspirations ofour customers each and every day Role Purpose: The Store Manager isaccountable for sales performance focusing on growth andprofitability, customer satisfaction, merchandising standards,store operations, and the training and development of the entirestaff. Key Accountabilities: • Drive Sales &Profitability: Meets or exceeds profitability expectations for thestore in sales, payroll, shrink and conversion. Creates andexecutes strategies to maximize store sales and control expenses• Operational Effectiveness: Controls company assets bymeeting all loss prevention measures (consistent management ofinventory, in- and out-bound stock movements, sales, returns,exchange, store maintenance, etc). Executes and complies with allcompany policies and store procedures • People Development/ HR: Supports recruiting, hiring, developing and retaining highquality associates to fill store profile and succession planning.Leads by example, trains, develops and provides ongoing feedbackand coaching on product knowledge, selling skills, visualmerchandising and delivering the customer experience. Organizesweekly staff meetings and daily briefings to recap storeperformance, and to communicate new company goals and strategies,as well as new store procedures and performance targets •Customer Experience / Sales: Ensures an excellent level of customerservice is a priority at all times by executing and achievingCustomer Experience consistently through regular assessment,coaching and follow-up with team. Maintains visibility and leads byexample on the selling floor to answer customer questions andsupports all selling functions. Implements all visual merchandisingstandards, directives, promotions, and overall cleanliness andorganization of the sales floor and stockroom Qualifications,Experience and Skills: Minimum Qualifications and Knowledge: Highschool education or equivalent preferred Minimum Experience: 1-2years Store Manager experience with a proven track record fordriving sales and profit results and training and developing a teamof individuals Job-Specific Skills: Good command of businessEnglish (written and verbal) Good computer skills (Outlook, Excel& SAP) and detailed report analysis skills Strong level ofnumeracy & literacy About Al-Futtaim Retail Al-FuttaimRetail has established itself as one of the leaders in Retailacross the Middle East, Africa & Asia over the past 30years. We have developed partnerships with some of the biggest andmost respected Brands in the world including IKEA, ACE and Toys RUs in the Middle East and the Inditex Group of Brands (Zara, Mango,Bershka and P&B) across Asia. We are also one of thelargest Global partners of Marks and Spencer’s in bothregions with over 75 stores offering both fashion & foodoptions.


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