Store Manager

4 weeks ago

Doha, Qatar Al-Futtaim Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

**Overview of the role**:
The job holder is responsible for planning, controlling and directing his store team to achieve highest level of customer service standards and in-store execution to deliver sustainable sales and profitable targets. JH provides excellent communication and people's skills in order to influence everyone to manifest the best professional customer service and equipped with the ability to understand and analyses sales figures to drive the business to achieve its targets.

**What you will do:

- **

Description of Accountability:
**Profit Financial**
- Drives, monitors and reviews sales performance and recommends action plans to deliver sales budget (Store Level)
- Conducts monthly meetings focusing on category sales performance with the selling personnel to update category performance and recommend action plans for improvement
- Implements strategies and ensures 100% execution of all programs to achieve sales target of all EXCLUSIVE products and submits feedback on promo effectiveness.
- Manages and controls store approved OPEX budgets ( i.e utilities, wrap supply, staff cost, etc)
- Recommends and initiates plans to optimize the stores’ controllable expense.
- Achieves shrinkage budget below tolerance level thru day to day monitoring of Retail Operating Standard Compliance (store level) Drives, monitors and reviews sales performance & recommends action plans to deliver agreed sales budget (Store level)

**Commercial**
- Checks and reviews the implementation of display and timely replenishment.
- Manages availability and timely replenishment of stocks.
- Ensures consistent, accurate and timely inventory adjustments (GAP, Cycle Counts, Negative Quantity on Hand, False Positive)
- Complies consistency with the Brand of Service Standards when dealing with customers (internal or external)
- Ensures customers shopping experience exceeds customers’ expectation.
- Handles and reports product queries, complaints and offer advise professionally aligned with the Brand of Service Standards procedure.
- Drives loyalty members programs and initiatives to achieve target transactions participation.
- Drives selling techniques to achieve target conversion/transaction rate
- Cascades on going promotions, activities, memos, bulletins following the standard power talk guidelines on a regular basis
- Checks and validates proper implementation and execution of promotional and store activities (e.g. promo call outs, hero displays and price changes)

**Process**
- Ensure policies, brand standards, grooming guidelines and internal control procedures are communicated and implemented as per SOP
- Demonstrate strong analytical skills and understanding of the system and reporting
- Monitor store controllable expenses, supervise loss, asset protection and risk management and be accountable for inventory management
- Liaising with mall management, store documentation as appropriate (daily reports, banking, refunds, exchanges, etc)
- Cashiering duties

**People**
- Plans and monitors Personal Development Plans In role development interventions.
- Identifies, implements and monitors team learning interventions.
- Reviews and discusses performance appraisal and personal plans of direct reports.
- Implements action plans for employee engagements

**Required Skills to be successful:

- **
- Ability to deal effectively with pressure and stress
- Good knowledge of the fashion/beauty industry and trends Retail operational skills (stock, VM, systems, cash ) Computer skills
- Must have excellent interpersonal and communication skills both oral and written
- Possess organization and time management skills with demonstrated ability to follow sales process
- Excellent organizational skills and ability to show initiative
- Well-groomed and presentable
- Self-motivated, reliable and confident
- Positive attitude and ability to work well with others
- Good knowledge of MS Office products

**What equips you for the role**:

- **Bachelor Degree (Masters Preferred)**:

- **5-6 years’ experience in retail and team management (preferably in skin ca

  • Store Manager

    6 days ago

    Doha, Qatar Home Box Qatar Full time

    Customer Focus Effective resource planning for customer service Ensure regular training of store staff on all aspects of customer service, product knowledge and selling skills Implement a high standard of customer focus within the store Regularly assesses customer service standards within store Create seamless customer service orientation among store...

  • Store Manager

    4 weeks ago

    Doha, Qatar HomeCentre Qatar Full time

    Customer Focus Effective resource planning for customer service Ensure regular training of store staff on all aspects of customer service, product knowledge and selling skills Implement a high standard of customer focus within the store Regularly assesses customer service standards within store Create seamless customer service orientation among store...

  • Store Manager

    1 week ago

    Doha, Qatar APPAREL Group Full time

    - Brief and guide the staff on achievement of the daily / weekly / monthly sales target- Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss- Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs- Ensure minimal stock...

  • Store Manager

    1 week ago

    Doha, Qatar APPAREL Group Full time

    - Brief and guide the staff on achievement ofthe daily / weekly / monthly sales target- Must befashionable / well-groomed and possess up-to-date product knowledgeto ensure minimal stock loss- Maintains knowledge of newproduct, trend and fashion directives at all times in order toeffectively respond to and anticipate customer needs-Ensure minimal stock loss...

  • Store Manager

    3 weeks ago

    Doha, Qatar itialuS Full time

    Deliver excellent service to ensure high levels of customer satisfaction.Motivate the sales team to meet sales objectives by training and mentoring staff.Create business strategies to attract new customers, expand store traffic, and enhance profitability.Hire, train, and oversee new staff.Respond to customer complaints and concerns in a professional...

  • Store Manager

    2 days ago

    Doha, Qatar Al Siddiqi Holding Full time

    The Role - Maximizes store contribution through exploiting every opportunity to drive sales, reduce stock loss and maintain cost controls. Assists in delivering the highest levels of motivation and development of team members and individual and store compliance with all company regulations and procedures - Maximizes sales and exceeds store budgets, through...

  • Store Manager

    2 weeks ago

    Doha, Qatar al futtaim group Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Store Manager

    2 weeks ago

    Doha, Qatar al futtaim group Full time

    Established in the 1930s as a tradingbusiness, Al-Futtaim Group today is one of the most diversified andprogressive, privately held regional businesses headquartered inDubai, United Arab Emirates. Structured into five operatingdivisions; automotive, financial services, real estate, retail andhealthcare; employing more than 35,000 employees across more than20...

  • Store Manager

    4 weeks ago

    Doha, Qatar Chalhoub Group Full time

    **INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...

  • Assistant Store Manager

    4 weeks ago

    Doha, Qatar Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Assistant Store Manager

    4 weeks ago

    Doha, Qatar Lifestyle Qatar Full time

    Ensure all responsibilities of a Shop Manager during his absence and jointly control and direct store management in presence of Shop Manager Ensure customer service/sales takes priority over tasks Exhibit and promote high standards of internal customer care Optimise sales in line with company budgets ensuring right product at right time Ensure all sales...

  • Assistant Store Manager

    7 days ago

    Doha, Qatar Lifestyle Qatar Full time

    Ensure all responsibilities of a Shop Manager during his absence and jointly control and direct store management in presence of Shop Manager Ensure customer service/sales takes priority over tasks Exhibit and promote high standards of internal customer care Optimise sales in line with company budgets ensuring right product at right time Ensure all sales...

  • Assistant Store Manager

    3 days ago

    Doha, Qatar Splash Qatar Full time

    Ensure all responsibilities of a Shop Manager during his absence and jointly control and direct store management in presence of Shop Manager Ensure customer service/sales takes priority over tasks Exhibit and promote high standards of internal customer care Optimise sales in line with company budgets ensuring right product at right time Ensure all sales...

  • Store Manager

    3 weeks ago

    Doha, Qatar College of the North Atlantic Full time

    Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitabilityMeet sales goals by training, motivating, mentoring and providing feedback to sales staffEnsure high levels of customers satisfaction through excellent serviceComplete store administration and ensure compliance with policies and proceduresMaintain...

  • In-store Logistics Manager

    6 days ago

    Doha, Qatar Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Store Manager I

    3 weeks ago

    Doha, Qatar The Chalhoub Group Full time

    Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitabilityMeet sales goals by training, motivating, mentoring and providing feedback to sales staffEnsure high levels of customers satisfaction through excellent serviceComplete store administration and ensure compliance with policies and proceduresMaintain...

  • Branch / Store Manager

    6 days ago

    Doha, Qatar (RITS) Ruby Information Technology Solutions Full time

    We are looking for a Branch/Store Manager for our showroom to operate day-to-day operations of the store, coordinate staff, and ensure our customers have excellent shopping experiences. The branch/store Manager responsibilities include driving sales, enforcing company policies, ensuring compliance with safety regulations, and managing financial aspects such...

  • Store Manager

    2 weeks ago

    Doha, Qatar College of the North Atlantic Full time

    Develop business strategies toraise our customers’ pool, expand store traffic andoptimize profitabilityMeet sales goals bytraining, motivating, mentoring and providing feedback to salesstaffEnsure high levels of customerssatisfaction through excellent serviceCompletestore administration and ensure compliance with policies andproceduresMaintain outstanding...

  • Store Keeper

    4 weeks ago

    Doha, Qatar Metalsa Full time

    Store Keeper Responsibilities: - Keep a record of sales and restock the store accordingly. - Manage and train store staff. - Plan promotional campaigns for new products or specials. - Ensure that the store is kept clean and organized. - Mediate any confrontations between staff and clients, and de-escalate the situation. Store Keeper Requirements: -...

  • Store-in-charge

    4 days ago

    Doha, Qatar EARTH ORGANIC COFFEE Full time

    Basic work knowledge in a store previously. - Managing the orders for the stocks. - Monitoring and ensuring the stock quantity - Coordinating with suppliers and ordering the purchases. - Arranging the store. Pay: QAR2,000.00 - QAR2,500.00 per month **Education**: - Diploma (required) **Experience**: - Store keeper: 1 year (preferred)