IT Help Desk

_**JOB DESCRIPTION**:_ - Primary duties will be to provide 24/7/365 Tier 1 support at a Service Desk for the clients to meet and/or exceed established Service Level Agreements (SLA's) - Manage Help Desk responsibility and resource allocation Depending on the priority - Answer help desk lines and troubleshoot remotely - Resolve helpdesk service calls using...

**Responsibilities**: - Resolve customer issues with company products - Answer other customer questions and offer them access to helpful resources - Direct questions to the right department when needed - Ensure customer satisfaction - Manage all desk administrative duties - Maintain accurate records of interactions with customers and recurring user...

Nair Systems is currently looking for Help Desk Engineer for our Qatar operations with the following terms & conditions. Terms and conditions Joining time frame: 2 weeks (maximum 1 month) Duration: 4 months Ability to commute/relocate: - Doha: Reliably commute or planning to relocate before starting work (required)

Help Desk Technician in our PC workshop, you will play a crucial role in providing technical support and assistance to computer users experiencing difficulties. You will be responsible for diagnosing, troubleshooting, and resolving technical issues while ensuring exceptional customer service. Your expertise will help our customers effectively utilize their...

* 2--4-year technical degree OR equivalent inwork experience as a Service Desk Analyst (1-2years)* Proven expertise with positive customerservice skills and communication skills*Experience with ACD systems, such as any of the following: Amazon(AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys,NICE InContact, Five9* Experience with ITSM...

* 2--4-year technical degree OR equivalent in work experience as a Service Desk Analyst (1-2 years)* Proven expertise with positive customer service skills and communication skills* Experience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE InContact, Five9* Experience with ITSM /...

- High school diploma or GED. - Must have anactive Secret clearance, US citizenship is required. - Must have aminimum of one year experience in a Service Desk Environment. -Must have a working knowledge of Microsoft Office software. -Demonstrated strong customer service skills are mandatory. -Pre-requisites for State-side applicants - copy of valid...

- High school diploma or GED. - Must have an active Secret clearance, US citizenship is required. - Must have a minimum of one year experience in a Service Desk Environment. - Must have a working knowledge of Microsoft Office software. - Demonstrated strong customer service skills are mandatory. - Pre-requisites for State-side applicants - copy of valid...

The primary responsibility of the Service Desk Analyst is to - Pro-actively monitor support mailboxes and log in the system. - Be responsible for resolving or escalating customer reported Incidents and Service Requests and log them in the service desk tool. - Create, document, and review work instructions to help deal with similar incidents and requests. -...

**REQUIREMENTS**: B.Sc. in Computer Science, Information Technology or Similar field **2+ years’ experience working with Microsoft Client and server platforms as a helpdesk technician. ** Microsoft certifications: Windows Client; Managing Modern Desktop; Azure **1 year experience in Azure, Microsoft 365 Suite support.** Knowledge of Basic Network...

P3C3TSTSWork mode-HybridShift timing -General Shift JD-As an experienced Software Engineer working for our leading client, you serve as member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.Depending on the team that you join, you could be developing mobile features that give our...

Excellect experiance in leading a team of Service Desk Analyst - Pro-actively monitor support mailboxes and log in the system. - Be responsible for resolving or escalating customer reported Incidents and Service Requests and log them in the service desk tool. - Create, document, and review work instructions to help deal with similar incidents and requests. -...

Develop and implement new administrativesystems such as records management.Recording officeexpenses and managing the budget.Organize office layoutand maintain supplies and equipment.Maintain officecondition and arrange necessary repairs.Organizingmeetings with employees and writing theagenda.Supervising the recruitment of new employeesincluding sometimes...

Develop and implement new administrative systems such as records management.Recording office expenses and managing the budget.Organize office layout and maintain supplies and equipment.Maintain office condition and arrange necessary repairs.Organizing meetings with employees and writing the agenda.Supervising the recruitment of new employees including...

**Job Number** 22219812 **Job Category** Rooms & Guest Services Operations **Location** W Doha, West Bay, Zone 61, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff...

The management, motivation andoptimisation of the customer service team ensuring the achievementof KPI's in line with the requirements of both internal andexternal customers.The adaptation anddevelopment of SOP's within the department to ensure thehighest quality of service to customers at all times as well asprofitability and efficiency.Ensuring...

The management, motivation and optimisation of the customer service team ensuring the achievement of KPI's in line with the requirements of both internal and external customers.The adaptation and development of SOP's within the department to ensure the highest quality of service to customers at all times as well as profitability and...

**Job Number** 24068938 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels City Center Doha, Zone 61, Building 31, Aba Almsan-Blumsan Street 831, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...

Must be aware of all aspects of the excursions program with relation to the tours sold on board. - The overall responsibility of the Travel Desk / Experience Advisor is the day operation of the Sales program - Sell tours to guests, generating revenue for the company. - Provide information to guests on tours available to promote tour sales. - Assist guests...

Summary:Our client, a mid-sized Boston based law firm, is seeking a Senior Help Desk Specialist to join its cohesive Information Technology department. This person would work with the entire IT team to provide support and assistance to the Firm s network users. The Senior Help Desk Specialist will answer questions and solve problems that arise from the...