CRM - Business Analyst

3 weeks ago


Doha, Qatar Virtusa Full time

Description

  • Document and analyze user businessprocesses and requirements
  • Conduct testing ofnew or modified systems
  • Serve as communicationslink between user and technical group
  • Provideongoing user support including troubleshooting and resolution ofsystem issues
  • Collaborate with marketing teamto develop CRM strategies based on enrollment funnel and customerlifecycle including leveraging CRM data to create appropriatesegments for targeting andanalysis


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