Front Desk Manager
3 weeks ago
- Maintaining Guest Services and Front Desk Goals
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
- Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
- Supporting Management of Front Desk Team
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and building mutual trust, respect, and cooperation among team members.
- Serving as a role model to demonstrate appropriate behaviors.
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
- Ensuring Exceptional Customer Service
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Responds to and handles guest problems and complaints.
- Sets a positive example for guest relations.
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Front Desk Representative
1 week ago
Doha, Qatar Insight Global Full timeDay toDay:Insight Global has a clientthat is looking for a Front Desk Assistant to join their team for astart date of May 20th. They are looking for an individual to workin-person, Monday through Friday for 40 hours a week. This personwould be responsible for all incoming calls and emails to theoffice, being the first point of contact for any visitors,...
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Front Desk Representative
1 week ago
Doha, Qatar Insight Global Full timeDay to Day:Insight Global has a client that is looking for a Front Desk Assistant to join their team for a start date of May 20th. They are looking for an individual to work in-person, Monday through Friday for 40 hours a week. This person would be responsible for all incoming calls and emails to the office, being the first point of contact for any visitors,...
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Front Desk Manager
2 weeks ago
Doha, Qatar The Ritz-Carlton Full timeMaintaining Guest Services andFront Desk GoalsManages day-to-day operations,ensuring the quality, standards and meeting the expectations of thecustomers on a daily basis.Develops specificgoals and plans to prioritize, organize, and accomplish yourwork.Handles complaints, settling disputes,and resolving grievances and conflicts, or otherwise negotiatingwith...
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Front Desk Agent
4 weeks ago
Doha, Qatar CANDIDZONE Technologies Full timeWe are hiring Front Desk Agent to work under our reputed client in Qatar. **Minimum requirements**: - 1 to 2 years of relevant experience - Between 20 - 30 years old - Bilingual (English & Arabic) - Transferable visa with a valid QID/ NOC - Salary plus duty meal, accommodation and transporation. **Interested applicants**:forward the CV's through WhatsApp...
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Front Desk Officer
2 weeks ago
Doha, Qatar DoubleTree by Hilton Full timetimely and efficiently fulfillorders of guestsgive guests a good impressionof the front desk, including check-in / check-out, and performaudit procedures as neededensure that thenight manager and night receptionists are fully informed of anyrelevant feedback from guests and / or otherdepartmentsalways demonstrate a high level ofcustomer serviceattend...
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Front Desk Officer
3 weeks ago
Doha, Qatar DoubleTree by Hilton Full timetimely and efficiently fulfill orders of guestsgive guests a good impression of the front desk, including check-in / check-out, and perform audit procedures as neededensure that the night manager and night receptionists are fully informed of any relevant feedback from guests and / or other departmentsalways demonstrate a high level of customer serviceattend...
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Front Office Desk
4 weeks ago
Doha, Qatar B Holding Full timeHiring for Front Desk Agent for the company, - female, presentable, with good communication & problem solving skills. - knowledge of travel arrangements : hotel/tickets bookings. - 5 working days, 2 days off - previous experience as a receptionist or travel agent is required **Job Types**: Full-time, Permanent Ability to commute/relocate: - Doha: Reliably...
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Front Office – Front Desk Manager
3 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Beach Rotana Full timeJob SummaryWe are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Front Desk Manager you are responsible for the operations of Front Office with a primary focus on overall operation...
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Front Desk Executive/sales Consultant
3 days ago
Doha, Qatar Navigate migrate Full timeWe are Hiring for Front desk (Female) Navigate Migrate Pay: QAR3,000.00 - QAR3,500.00 per month
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Front Desk Agent
4 weeks ago
Doha, Qatar The Road Real Estate Full timeFront Desk Agent / Receptionist (having an experience in Oprah system). Job Responsibilities: - Answers phone calls courteously - Guides guests and issues guest badges - Handles client complaints - Files documents - Maintains schedules - Plans business travel - Refills office supplies - Receives deliveries. - Responds to customer inquiries. **Front Desk...
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Assistant Front Office Manager
4 days ago
Doha, Qatar RIXOS RIXOS DOHA QETAIFAN ISLAND Full time**Rixos Qetaifan Island North** Opening in 2023, Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of...
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Front Desk Receptionist
3 days ago
Doha, Qatar MTS Globe Full timeResponsible to handle the office’s front desk operations and perform basic work related to customer service, clerical work and mail management. - Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor’s arrival; maintains security and telecommunications system. - Must exhibit a professional,...
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Front Office Supervisor
2 weeks ago
Doha, Qatar qatar manpower agency Full timeResponsiblity:Defining andimplementing front desk objectives andprocedures.Hiring and training staff andmanaging the shift schedules.Tending toguests' complaints and questions and providing exceptionalcustomer service.Ensuring that the front deskand reception area is kept clean andorganized.Maintaining front desk officesupplies and equipment.Managing...
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Front Desk Agent
3 weeks ago
Doha, Qatar Marriott Qatar Full timeResponsibility:Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute themPrepare outgoing mail by drafting correspondence, securing parcels etc.Check, sort...
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Front Office
4 weeks ago
Doha, Qatar Beach Rotana Full timeJob SummaryWe are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Front Desk Manager you are responsible for the operations of Front Office with a primary focus on overall operation...
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Front of The House Manager
3 days ago
Doha, Qatar Marriott International, Inc Full time**Job Number** 23013706 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Marsa Arabia Island The Pearl Qatar, The St. Regis Residence, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and...
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Front Office Manager
4 weeks ago
Doha, Qatar Marriott International, Inc Full time**Job Number** 23208983 **Job Category** Rooms & Guest Services Operations **Location** Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** Y **Position Type** Management **JOB SUMMARY** Responsible for all front...
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Agent Front Desk
3 weeks ago
Doha, Qatar IHG Hotel & Resorts Full timeKey Skills & Experiences Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to.Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories.Fluency in the local language - extra language skills would be great, but not essential.Literate and...
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Front Office Manager
4 weeks ago
Doha, Qatar Muntazazh Full time**Qualifications**: - means making sure the front desk can pass an audit for brand standards and is following all brand guidelines. - monitors progress and communicates performance expectations in line with each position's job description. - Communicates effectively both verbally and in writing to provide clear direction to staff. Assigns and instructs...
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Front Office
3 days ago
Doha, Qatar Imperial holding Group Full time**Front Desk Representative job description.** A **Front Desk Representative** is a professional who is the first point of contact for all customers of a business. They greet customers, answer phones, receive and deliver mail, and assist with maintaining and ordering office supplies. Contact / 0097470002520 0097470006852 0097470003616 Ability to...