Current jobs related to Senior Copywriter Customer Experience - Dukhan - Alma Health

  • Senior Marketing Associate

    3 months ago

    Dukhan, Qatar Ignite Selection Recruitment Full time

    Ignite are partnering with a leading retail brand and we are looking for a creative Social Marketing Associate who will be responsible for promoting our brand and product through innovative & engaging storytelling to bring the brand and products to life on social. Responsibilities: • Develop engaging, creative, innovative content (story-telling through...

  • Senior Software Engineer

    3 months ago

    Dukhan, Qatar Bitech International LLC Full time

    Job descriptionSenior Software Engineer - (121057 -)Job Title: AEM Senior Software Engineer (SSE)Job Description: We are seeking a skilled AEM Senior Software Engineer with over 5 years of experience in developing modern AEM 6.5 solutions. The ideal candidate should have a strong understanding of AEM Technology-Stack and hands-on experience in implementing...

  • Senior Administrator

    3 months ago

    Dukhan, Qatar UrbaCon Contracting & Trading Full time

    Job descriptionCreate a job alert for similar positionsJob description The Mechanic is responsible for the effective and efficient installation, repair and maintenance of purchased items…We are seeking a dedicated and experienced Business Analyst to join our Customer Experience Team, focusing on our digital transformation…A Floor Manager is...

  • Manager Customer Onboarding Consulting EMEA

    3 months ago

    Dukhan, Qatar Docusign Full time

    Job descriptionThis a Full Remote job, the offer is available from: EMEA, EgyptCompany OverviewDocusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign...

  • Senior Software Engineer Growth Pricing

    5 months ago

    Dukhan, Qatar dbt Labs Full time

    About the Cloud App Team: The cloud app group at dbt Labs builds and maintains dbt Cloud, our flagship product. We work across the stack — spanning scalable, distributed backend systems, modern and performant front end client code, robust APIs, auth, permissions, user and plan management, integrations, and more. We have a very exciting roadmap ahead...

  • Customer Service Representative Concierge

    5 months ago

    Dukhan, Qatar human capital group qatar Full time

    Handle inbound and outbound calls to or from customers • Greetings VIP visitors, directing them to their desired location, providing information about the properties. • The agents will be responsible for effective communication on all reservations (restaurants, hotels, private drivers and cars, any special events/exhibitions or tours) • Agents...

  • Senior Document Controller

    5 months ago

    Dukhan, Qatar Medgulf Takaful Full time

    Senior Document Controller Qualifications : • Bachelor Degree in a relevant field or equivalent experience • Minimum 12+ Years Experience in Similar Field 5+Years of GCC Experience required as Senior • Document Controller role in Oil and Gas Industry • Should have Experience in Qatar Energy and LNG (Qatar Petroleum & Qatar Gas) •...

  • Senior Backend Engineer Ruby

    5 months ago

    Dukhan, Qatar Aircall Full time

    Aircall is a place where voices are valued. Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 18,000+ customers (and growing) to make authentic, human connections. Conversation is a cornerstone of our culture. Wherever our people find...

  • Lead Customer Research Officer

    5 months ago

    Dukhan, Qatar QATAR Airways Full time

    About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re...

  • Senior Operations Officer WFM

    3 months ago

    Dukhan, Qatar QATAR Airways Full time

    Job descriptionAbout the role:We are currently recruiting for Senior Operations Officer – WFM for Customer Contact Centre.As Senior Operations Officer, you will ensure continuous optimization of Contact Centre performance and productivity through the management, supervision and coordination of the activities and schedules of Customer Service Agents and...

  • Senior Digital Marketing ManagerStrategist-3 Months

    3 months ago

    Dukhan, Qatar Premium Solutions Consultancy Full time

    Premium Solutions Consultancy is seeking a Senior Digital Marketing Manager/Strategist for a client project in Qatar. This role involves developing and implementing comprehensive digital marketing strategies to drive engagement, generate leads, deliver sales, retain customers, and build brand awareness. Contract: 3 Months (Extendable Upon Requirements)...

  • Senior Software Engineer Backend

    5 months ago

    Dukhan, Qatar Castor Full time

    Our modular clinical trial platform enables the capture and re-use of research data from anywhere, anytime and helps optimize each activity in the clinical trial journey by reducing human effort with technology. From recruitment to monitoring, we help make it easier to design and deploy trials, enroll and engage patients, collect data and analyze results....

  • Senior Tendering Engineer

    5 months ago

    Dukhan, Qatar Hitachi Full time

    Location: Doha, Ad Dawhah, Qatar Job ID: RDate Posted:Company Name: HITACHI ENERGY TECHNOLOGIES L L C Profession (Job Category): Sales, Marketing & Product Management Job Schedule: Full time Remote: No Job Description: You as a Senior Tendering Engineer will be part of Hitachi Energy business based in Doha, Qatar. You will be responsible for administrating,...

  • Consultant and Senior Consultant Gastroenterologists

    5 months ago

    Dukhan, Qatar HEAD MEDICAL Full time

    We have a new requirement for a Senior Consultant and a Consultant in Gastroenterology to join one of the leading healthcare organisations in the Middle East - Hamad Medical Corporation.To be eligible to apply for this role;• You must have a Western Board/CCT and have a minimum of 1 years post specialist board (CCT or equivalent) experience. If you...

  • Senior Doctor Occupational Health

    5 months ago

    Dukhan, Qatar QATAR Airways Full time

    Senior Occupational Health Doctor About the role As Senior Occupational Health Doctor, you will be responsible for supporting the QR Medical Director in maintaining and developing the Occupational Medicine Service for the QR Group to ensure employees are fit for their roles, remain medically fit for work and risks to employees from job related health hazards...

  • Senior Sales Assistant Tobacco

    5 months ago

    Dukhan, Qatar QATAR Airways Full time

    About the role As Senior Sales Assistant, you will maximizes sales at every available opportunity while ensuring that customers receive the highest level of service. Ensures that the store is fully merchandised according to the Brand layout and Visual Merchandising standards to maximize the selling opportunity. Embraces and follows on a daily basis the Brand...

  • Ground Services Customer Services Agent

    5 months ago

    Dukhan, Qatar QATAR Airways Full time

    Join us at Qatar Airways Hub Customer Services Team We are seeking talented individuals to join as Customer Services Agent to join our award winning team in Ground Services Operations. In this role you will provide 5-star engaging service to all Qatar Airways passengers in Hamad International Airport. You will have natural flair of delivering unforgettable...

  • Finance Senior Lead Qatar Oman

    5 months ago

    Dukhan, Qatar Raytheon Technologies, Full time

    At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team...

  • Senior Financial Analyst

    5 months ago

    Dukhan, Qatar MatchaTalent Full time

    This role required candidate to permanently relocate at Dhahran, Saudi Arabia.About the CompanyThis company engages in the exploration, production, transportation, and sale of crude oil and natural gas. It operates through the following segments: Upstream, Downstream, and Corporate. The Upstream segment includes crude oil, natural gas and natural gas liquids...

  • Senior Manager Data Science

    3 months ago

    Dukhan, Qatar Visa Full time

    Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network,...

Senior Copywriter Customer Experience

5 months ago

Dukhan, Qatar Alma Health Full time

Senior Copywriter, Customer Experience As a Senior Copywriter on the Customer Experience (CX) team, your role will be to write communications that are complex, delicate, and/or time-sensitive for Alma members. You will be owning end-to-end management of communication requests to support CX and Operations initiatives and escalations. Your scope will include setting timelines for deliverables, aligning on key messaging, drafting copy, and managing stakeholder sign-off. Partnering with Alma’s Marketing team, you will apply Alma’s brand voice to educate mental healthcare providers and clients on a range of nuanced situations arising from our healthcare environment. You will also work closely with the Customer Support team to ensure that we are delivering accurate and actionable information. What You’ll Do: • In coordination with the Senior Enablement Manager, manage processes for intake and triage of emergency communication requests from internal Alma teams. • Create systems to oversee emergency communications from end to end, ensuring accuracy of messaging, clarity of action items for stakeholders, and timeliness of communications delivery to providers and clients. • Monitor responses to email sends with the Support and Success teams and report out on audience sentiment and feedback trends to stakeholders. • Follow up on metrics for success for individual communications, evaluate whether providers and clients are taking the recommended actions, and apply learnings from this data to improve future messaging strategies. • Own (and evolve) the Alma CX Style Guide for Emergency Communications. Who You Are: • You have 3-5 years of copywriting experience, in a complex and nuanced field such as healthcare or compliance. • You have expertise in presenting highly technical subject matter in an engaging, accessible voice. You know how to break down tough concepts with clear action items and without jargon. • You have strong analytical skills and can determine and are comfortable generating actionable insights from a range of data sources. You can break down complex issues into structured frameworks to rally stakeholders and your team to take action. • You are actively comfortable with tech, often an early adopter, and have extensive experience with CRM tools. Experience with Zendesk, Iterable, and/or Marketo is a plus. • You’re a driven self-starter with a strong knowledge of project management processes and practices. • You have cultural humility, can build relationships across differences, and have excellent communication skills.