Front Office manager

1 month ago


Al Wukair, Qatar Royal Group Full time

Royal Heaven Hotel is a new 3 star hotel in Doha, near National Museum of Qatar. It is owned by Royal International. We require a Front Office Manager who is experienced, skilled and motivated enough to play a leadership role in the hotel. We offer a career path and a chance to showcase your skills and potential. cv at Sponsor transferrable after 3-6 months selection period. Front Office Manager Responsibilities: • Front Office Oversight: • Maintain high standards in the entire Front Office operation. • Experienced and knowledgable about rules and guidelines of Qatar Tourism and local authority regarding hotel. • Responsible and deal with legal authorities as a representative of the hotel. • Guest Satisfaction and Sales: • Evaluate and improve Guest satisfaction levels. • Recognize regular and VIP Guests. • Operate with a sales attitude, promoting the hotel brand's loyalty scheme. • Occupancy and Revenue Management: • Maximize room occupancy at optimal rates. • Utilize up-selling techniques for hotel services and facilities. • Departmental Management: • Set departmental objectives, budgets, policies, and procedures. • Monitor appearance, standards, and performance of Front Office Team Members. • Emphasize training and teamwork. • Team Knowledge and Communication:


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