Front Office Agent

1 month ago

alJumayliyah, Qatar Accor Full time

Front Office Agent
Job Description

First impressions are everything As a Front Office Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

Reporting To The Director Of Front Office And Assistant Front Office Manager(s), Responsibilities And Essential Job Functions Include But Are Not Limited To The Following:

  • Consistently offer professional, friendly and engaging service.
  • Greet, check in and settle guest accounts while ensuring all service standards are followed
  • Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float
  • Handle guest requests, questions and concerns effectively and promptly
  • Promote a professional team environment
  • Follow department policies, procedures and service standards
  • Performs any and all other tasks assigned by management
  • Upholds the highest standard of internal and external customer service at all times
  • Take initiative to add a personalized experience
  • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

Qualifications

  • Proficient in the English Language (verbal & written), second language is an asset
  • Previous experience and knowledge of Property Manager is an asset
  • Required knowledge of Windows' Office Suite
  • Must be able to handle multiple tasks in a dynamic, fast-paced environment
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Strong interpersonal and problem solving abilities
  • Able to stand for long periods, at least 8 hours per shift
  • Must be able to lift up to 50 pounds

  • Front Office Agent

    2 weeks ago

    Al-Jumayliyah, Qatar Accor Full time

    Front OfficeAgentJobDescriptionFirst impressionsare everything As a Front Office Agent, you will take care of theguests from the moment they arrive through to their departure byensuring they have a memorable experience withus.Reporting To The Director Of Front OfficeAnd Assistant Front Office Manager(s), Responsibilities AndEssential Job Functions Include...

  • Front Office Vacancies

    2 months ago

    al-Jumayliyah, Qatar Recruit for Africa Full time

    **Front Office Vacancies | Qatar | 5 STAR Hotel**: We have **FRONT OFFICE VACANCIES** available with immediate start at a 5 Star Luxury Hotel brand in Doha, Qatar. • *Positions available**: - Guest Relations Agent - QAR 3000 - Front Desk Agents - QAR 1800 - 2300 • *Experience and skills**: - Experience from luxury hotels or upmarket restaurants -...

  • Front Office Vacancies

    4 weeks ago

    al-Jumayliyah, Qatar Recruit for Africa Full time

    **Front Office Vacancies | Qatar | 5 STAR Hotel**: We have **FRONT OFFICE VACANCIES** available with immediate start at a 5 Star Luxury Hotel brand in Doha, Qatar. • *Positions available**: - Guest Relations Agent - QAR 3000 - Front Desk Agents - QAR 1800 - 2300 • *Experience and skills**: - Experience from luxury hotels or upmarket restaurants -...

  • Front Office AgentReceptionist

    2 weeks ago

    al-Jumayliyah, Qatar the ned doha Full time

    Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned's Club, a private members' club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90...

  • Front Office AgentReceptionist

    4 weeks ago

    al-Jumayliyah, Qatar the ned doha Full time

    Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned’s Club, a private members’ club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.Located in the former Ministry of Interior building, The Ned Doha offers seven...

  • Front Desk Agent

    3 weeks ago

    al-Ghuwayriyah, Qatar ESKADENIA Software Full time

    Job Description For Front Office Agent(HOZ40823) in Qatar,Qatar. FAIRMONTCompany Description#BeLimitless We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey...

  • Front Desk Agent

    2 weeks ago

    Baladīyat al Ghuwayrīyah, Qatar ESKADENIA Software Full time

    Job Description For Front Office Agent(HOZ40823) in Qatar,Qatar. FAIRMONTCompany Description#BeLimitless We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey...

  • Front Office Supervisor

    2 months ago

    al-Jumayliyah, Qatar Hilton Full time

    A Front Office Supervisor assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience. What will I be doing? As Front Office Supervisor, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent...

  • Front Office Manager

    2 months ago

    al-Jumayliyah, Qatar Hilton Full time

    As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: • Oversee the entire Front Office...

  • Front Office Manager

    4 weeks ago

    al-Jumayliyah, Qatar Hilton Full time

    As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: • Oversee the entire Front Office...

  • Front Office Supervisor

    1 month ago

    al-Jumayliyah, Qatar Hilton Full time

    A Front Office Supervisor assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience. What will I be doing? As Front Office Supervisor, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent...

  • Front Office Manager

    2 weeks ago

    al-Jumayliyah, Qatar Hilton Full time

    As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments.A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Oversee the entire Front Office...

  • Front Office Supervisor

    3 weeks ago

    al-Jumayliyah, Qatar Accor Hq Full time

    Scope and Objectives The Front Office Supervisor assists Director of Front Office in the management of the Front Office team. The Front Office Supervisor is required to demonstrate humility in leadership of the team, be technically sound on Front Office software, has a guest centric approach in service delivery, be a confident communicator, embody a spirit...

  • Front Office Supervisor

    2 weeks ago

    al-Jumayliyah, Qatar Hilton Full time

    A Front Office Supervisor assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience. What will I be doing? As Front Office Supervisor, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent...

  • Front Office Supervisor

    2 weeks ago

    al-Jumayliyah, Qatar Accor Full time

    Front Office Supervisor - Fairmont Job DescriptionScope and Objectives The Front Office Supervisor assists Director of Front Office in the management of the Front Office team. The Front Office Supervisor is required to demonstrate humility in leadership of the team, be technically sound on Front Office software, has a guest centric approach in service...

  • Front Office Supervisor

    2 weeks ago

    al-Jumayliyah, Qatar Accor Hq Full time

    Scope and Objectives The Front Office Supervisor assists Director of Front Office in the management of the Front Office team. The Front Office Supervisor is required to demonstrate humility in leadership of the team, be technically sound on Front Office software, has a guest centric approach in service delivery, be a confident communicator, embody a spirit...

  • Front Office Manager

    1 month ago

    al-Jumayliyah, Qatar ANdAZ Full time

    Front Office Manager role Support the Director of Operations in the smooth running of the department Coaching, training, and developing the team with a focus on providing exceptional guest experiences and high levels of engagement across the team Collaborate with other departments, including housekeeping and engineering, to ensure seamless guest experiences...

  • Front Office Manager

    2 weeks ago

    al-Jumayliyah, Qatar ANdAZ Full time

    Front Office Manager role Support the Director of Operations in the smooth running of the department Coaching, training, and developing the team with a focus on providing exceptional guest experiences and high levels of engagement across the team Collaborate with other departments, including housekeeping and engineering, to ensure seamless guest experiences...

  • Front Office Manager

    4 weeks ago

    al-Jumayliyah, Qatar ANdAZ Full time

    Front Office Manager role Support the Director of Operations in the smooth running of the department Coaching, training, and developing the team with a focus on providing exceptional guest experiences and high levels of engagement across the team Collaborate with other departments, including housekeeping and engineering, to ensure seamless guest experiences...

  • Front Office Manager

    2 weeks ago

    Al-Jumayliyah, Qatar ANdAZ Full time

    Front Office Manager role Support theDirector of Operations in the smooth running of the departmentCoaching, training, and developing the team with a focus onproviding exceptional guest experiences and high levels ofengagement across the team Collaborate with other departments,including housekeeping and engineering, to ensure seamless guestexperiences...